Taj Lands End

Pros - Excellent Hotel, my Hotel of Choice almost every year i visit Mumbai for work and leisure. Great location and amazingly attentive staff and services. Clean and spacious rooms. --- **Cons:** My stay from February 4th to 7th, 2026 was heavily impacted by multiple weddings at the hotel. The elevators and lobby were constantly overcrowded, making even basic movement inconvenient. The outdoor DJ noise was unacceptable—despite being on the 23rd floor, it was loud enough to disturb sleep, with vibrations so strong that the room lights fluctuated to the beat. This is simply not acceptable for a 5-star property. Worse, a suite across from the elevators on the 23rd floor turned into an after-party venue, with loud music continuing late into the night. The entire floor reeked of marijuana, creating an unpleasant and inappropriate environment. Complaints to the front desk were met with no meaningful action, which was disappointing. Breakfast was equally chaotic due to wedding crowds. The hotel should have segregated arrangements for large groups instead of compromising the experience of other paying guests. Overall, the hotel failed to maintain basic standards of comfort, control, and guest experience expected from a luxury property.

My Daughter check in before me today at around 2, 2:30pm and since then her luggage is missing from the front desk and there is no clue till now its 5:00pm . The hotel staffs are very irresponsible. Very bad experience and they are wasting our precious time which i came to spend with her.

Our experience at the Taj Lands End was exceptional. The daily live music, the quality of the service, the food, the ambience, the attention to the finest details... I couldn't find a single area where improvement was called for. Thank you for a fantastic experience, with a special thank you to Balaj, who made us feel like kings and queens right from the get-go. Thank you for exceeding all of our expectations.

Excellent stay and good hospitality to offer !!! Really enjoyed our stay to the fullest!!!

Was to check in on sunday… reached past 2pm… hotel was a mess and no one to advise on check in and was just left to wait and then finally came to the reception to ensure i get priority and paid a deposit and then i am i formed by nikita that i am ‘upgraded to a sea link view’ to which i git super upset as the infinity sea view is what i had booked! When i asked her why she would mislead me and be over-smart about an upgrade she decides to not respond at all! I meet some other lady who pretends to help and i am telling her i need to leave and take my daughter for lunch and she offers me tea in the lounge! I express urgency and i am given d sea link view for the interim and then i am informed i have to wait 15-20 mins for luggage to come and thus is when i have told the second lady that i wanna freshen up and rush for lunch. All in all AN AWFUL MOST UNLIKE TAJ EXPERIENCE! WASNT EVEN OFFERED WATER TILL I ASKED FOR IT! Real crap service and appalling staff behaviour