The Reef at Atlantis

The Reef has lost its luster. From a disastrous check-in process, to a lack of support on resolving this issue, understaffed front desk, poolside restaurants closing early and running out of food, slides and pools closing throughout the stay. We’ve been coming here for years and are disappointed with our last visit.

We come here once a year and they never disappoint! Clean, comfortable rooms and great staff! Always something to do and our daughter loves the water park!

The friendliness of the staff and the amenities at the resort were top-notch. The food was delicious and the room was immaculate.

We absolutely LOVED the reef. We had a 1 bedroom Oceanview King room (with a double or queen pull out bed) with a huge balcony and full kitchen. Everything looked brand new. The rooms were very large and the main bathroom was huge as well. The rooms were well appointed, clean and I had the best sleep in years in that bed.. It was very quiet as well. We never heard anyone in halls or in the next rooms. The cleaning staff were fantastic, making sure you had everything we needed and going above an beyond. We went in May and the lines for the slides weren't very long. Maybe 5-10mins. Some slides you got on right away so that was great. The rapid river was awesome as well - it loops around and goes by all the slides so at the end of the thrill rides, you end up back in the rapids. Weather was fantastic as well. Needless to say, we had a blast at the water park and there is no lack of things to see and do at any of these resorts with the marine habitats, dolphin cay, beaches, snorkeling lagoons, shopping, golfing, and nightlife.. There are water stations everywhere and reusable water bottles are provided. Food is very expensive in the Bahamas and tips are usually already included on the bill so be aware of that. Atlantis had a meal plan but I can no longer find the info online (it was 2 meals per day at select restaurants) but you had to book at least 4 days in advance of arrival otherwise you are paying as you go. Regardless, children 5 & under eat free here. Just be prepared for a lot of walking, the resorts spans over 4 main resorts! No complaints (except the price of food/drinks)!

overall great with a few minor tweaks it could have been perfect. The atmosphere was wonderful,,,, The staff outstandingly helpful and friendly. The public bathrooms as well as everywhere else were super clean.