Rosewood Baha Mar

Just absolutely gorgeous space, both inside and out. Grounds were absolutely beautiful As others have mentioned, this is a luxury property and costs associated with everything are high Would absolutely stay again if given the opportunity. Pools were not crowded, could always find a chair at both beach and pools.

I don’t think I’ve ever felt as nervous about a trip as I did in the run-up to our stay at the Rosewood Baha Mar. That anxiety stemmed entirely from the many negative TripAdvisor reviews I kept reading. Like many others, we’ve stayed at several other Rosewood properties in the past (such as Little Dix Bay and Rosewood London), so I booked this one with very little additional research, such is my trust in the brand. When I discovered the negative feedback, I became seriously worried that we were going to hate it. Bottom line: It was nowhere near as bad as I feared. However, you do need to go in with your eyes wide open. This is part of the large Baha Mar complex—it’s a big hotel physically connected to two other large hotels, so you won’t get any boutique hotel feel. That said, it’s still a solid 5-star property, and many things exceeded our (admittedly quite low) expectations. For example, the pool service was excellent. We could always get a sunbed, staff would promptly bring towels and set us up, and there was plenty of water and sunscreen available. The pool menu and drinks were also very good. Overall, it delivered a typical high-end 5-star pool experience. As others have noted, the hotel itself is beautifully presented, and we had no issues with our room. The staff were generally helpful and pleasant. Restaurants: You definitely need to book ahead for dinner. As long as you do, there’s little to complain about other than the cost. And that’s the second thing to be aware of— Baha Mar is a very expensive resort. If you hate feeling ripped off, the prices here may be quite distracting, as they aren’t always justifiable. That said, we enjoyed most of the restaurants we tried. The only disappointment was Costa, which was a below-average Mexican. Carne delivered excellent steaks, and we particularly liked the Chinese restaurant, Shuang Ba. However, while both were very good, neither was the best we’ve ever had — just among the most expensive. Overall, I felt a huge sense of relief when we stayed here because I was convinced we would hate it. We actually had a great time, and I would stay here again for the fun atmosphere, the pool/ beach, and the dining options.

Overall, a very disappointing experience. I was mistakenly expecting Four Seasons “like” quality re the physical aspects of the hotel and the service. However and disappointingly, the property is very tired with stained and dirty carpets, chipped paint and old bathroom towels. The service level and food good quality were perhaps the greatest disappointments. The food was poor and the service was indescribably poor. For one meal, we wait almost 90 minutes for our food to arrive (there were 4 of us). I have no issue paying for quality however this is very disappointing and I feel grossly overpromised and under delivered. The Rosewood Nassau is not a luxury experience, by any measure.

Awful insensitive people. Will not budge on booking policy even when family member is fighting cancer. Stay away! At this price they should be as accommodating as poss

We Love the hotel, the Service, the everything. Great quality, food, Service. Chamal at Costa Cafe is the best, so professionell and such a Great and caring Person.