W Osaka

We stayed 5 nights at the W Osaka and it was undoubtedly our best ever hotel stay, bar none, and we can’t wait for our next visit. A huge shout out to GM Peter, Insider Maurizio, Director of Rooms Bensum, Loyalty Manager Raymond, Oh La La Manager Miyali, Insider Waako, and Welcome Experience Coach Tsugumi for elevating our stay in so many ways and for their kind hospitality and assistance throughout our stay. The property itself still looks like it opened yesterday and was spotless. Our suite was spacious and airy and beautifully designed throughout. Breakfast was excellent with a great spread, and the cocktails in the Living Room were exquisite. The location of W Osaka is great to explore both Shinsaibashi/Dotonburi/Namba to the south and Umeda to the north. We can’t stress enough how much the hotel team made us feel welcomed and valued throughout our stay, and we wholeheartedly recommend the W Osaka to anyone looking for a luxurious and pampered stay in the beautiful city of Osaka. Thank you so much again to the team.

This is the most beautiful W hotel we’ve ever stayed at! From the moment we walked in it felt like another world! The service was impeccable especially from one of the staff Waako who from the moment we walked in, made us feel extremely special! She helped us with everything, gave us tips and her energy was just amazing and a big part of the reason we had such a wonderful time! Amazing city, amazing people, amazing hotel!

Our experience at the W Osaka was fantastic. Our room was perfect. Every detail was spectacular. We had very memorable experiences in the Living Room due to our incredible hosts Pat and Meda. Their hospitality made us feel welcome and at home every time we visited and we look forward to coming back again because of their amazing customer service. Thank you so much! We look forward to seeing you again!

I highly recommend the W Osaka as a modern stylish hotel in a high end district. We had a corner room high up and the views were stunning. We didn’t try the on site restaurants because there are many good ones nearby but we didn’t try have room service which was good. We also tried the spa where we had a warm welcome and an excellent massage from Tomoko. We would come back.

I had an amazing time at the spa, and I’m so glad it was my first stop to kick off my trip in Osaka. Kazumi was my therapist, and she took the time to explain the products she would be using and listened carefully to my concerns. Throughout the treatment, she checked in to ensure the temperature and pressure were comfortable. Even after a quick 60-minute session, I left feeling completely refreshed and free from jet lag. Kazumi, along with the entire spa staff, are true professionals who made me feel genuinely welcomed.