Cheval Blanc Paris

My arrival at the hotel was perfect. I was greeted with genuine enthusiasm and hospitality. Check-in couldn’t have been better and I was (as always) given an early check-in! I was accompanied to my room by Victor from the excellent Butler service Team and was blown away by the beautiful room with a balcony and a view on the Pont Neuf. He opened a bottle of Ruinart and I honestly felt like a movie star! The room was immaculate, providing a unique and relaxing experience. I can carry on like this: the Dior Spa, the pool, the birthday cake, the gifts, the flowers, the fantastic turn-down service, the in-room dining, the breakfast….all excellent! Spoil yourself and go and stay in this hotel! You’ll be treated like royalty! I saw an interview with Mr Arnault just after the opening of this hotel in 2021, and he said: ‘We simply want to be the best!’ To which I can add….Bravo! you definitely succeeded! I thank Mr Morandini and his team for this perfection!

Cheval Blanc Paris has become my new favorite hotel in the city. After staying at the same hotel for twenty years, I finally decided to make a change—and I was absolutely amazed. The rooms are modern, immaculate, and stocked with divine toiletries. The concierge service was both professional and genuinely friendly. I can’t wait to return.

We love this place and especially Margaux who ensured our entire stay was beyond perfect. Our room just above point neuf could not have been better. The bed is so comfortable and the bathroom a dream. We like the breakfast cafe and the roof bar. We also ate at Plenitude. Getting into the Louis Vuitton cafe without queuing was also a treat. Overall just a perfect experience. Getting a table at KEI Paris, despite it being fully booked, shows the expertise and effort of the concierge team. We also want to compliment the Asian women working at reception. She is a superstar.

Perfection, can I give it a few more stars? If you can splurge on this hotel, you will be cared for like you've never been in any other hotel. The staff anticipates your needs and everyone from the bell staff to housekeeping knows your name and what you like. This is luxury at it's finest-just WOW. We had a problem with our room the first night so the reservations manager made an effort to locate us at breakfast to offer to change our room. This offer included packing up all our things and giving us the choice to do nothing that might be inconvenient for us to move (we preferred to pack up our own things but what an offer). There are butlers and people who discretely come out of the woodwork (literally) to be helpful. We bumped into a bellman around the corner from the hotel and he offered to carry our bags because he knew we were guests. This is beyond anything we've ever experienced at a hotel. A special shout out to every one of the concierges who worked with us pre-arrival on making arrangements for things and then during our stay as we firmed up the things we wanted to do. They have deep resources in order to make sure their guests have an amazing trip in Paris. They deliver in a big way. The hotel breakfast is a feast so large that one doesn't have to eat until dinner. Incredible croissants and baked goods, a fantastic homemade yogurt with granola and on top of all the food they bring to the table you can order hot items to go with it. Location: One never has to take any transportation, the most walkable location at Pont Neuf. There's not anything that can be improved at this hotel. All in all, it's simply incredible. Can't wait to stay here again some day.

I would like to thank Margane who works at the Dior Spa Boutique in the hotel, for her kind help. She was very pleasant and thoughtful, and she arranged the gifts in such an elegant way. Thank you from the heart, from the UAE. Merci