InterContinental Paris Le Grand

As an introduction I will say that over the past 25 years we have stayed here many many times. We have stayed in small rooms, large rooms, junior suites, the bridal suite. We have stayed as a couple and with family in multiple rooms. Apart from the great property, great location, and welcoming disposition of the staff our visit this time was one of many memorable visits. But then came checkout and I had a serious accident in the lobby going towards the taxi. Throughout this unfortunate accèdent the staff and medical team and the overall consideration of the hotel have been wonderful. And might I say without exception very professional. In the moment of the event the response was immediate and there seemed clear communication both with me and between them about steps to be taken. Clearly you foster an atmosphere of appropriate training and service so often missing in other hotels. My wife Robin was/is distraught but the hotel allowed us to return to familiar surroundings after being treated at the hospital. This was very generous and appreciated. Please convey our thanks to everyone involved. And to those who helped after our return. If you’re going to have a favourite hotel in a world where we’ve travelled to 90 countries, let it be here.

There’s no denying the grandeur and history of the InterContinental Le Grand — with its sweeping views of the Opéra Garnier and that iconic Belle Époque charm. But sadly, time seems to be catching up with this legendary hotel. The lobby still impresses with its elegance, and Café de la Paix remains a classic for people-watching and pastries. However, once you head upstairs, the age begins to show. Rooms, while spacious for Paris standards, feel dated — from the worn carpets to the tired furnishings. The opulence is there, but it’s starting to feel more nostalgic than luxurious. Service remains professional and the location is unbeatable, but for the price, it’s hard not to expect a fresher, more modern experience. A thoughtful renovation could restore this historic gem to its former glory.

My family and I recently stayed here. Every morning we were greeted by Lucas at breakfast who went above and beyond for our family. He was incredibly kind and made our stay even even better!

Hotel seemed slightly understaffed. We could not use various exit and entrances during our stay which caused extra walking for a disabled member of our party. This was made worse when some foreign dignitaries with heavy security checked in to the hotel.

The hotel is so convinient to all land marks. 5 minutes walk to shopping malls and all coffee shops. The hotel staff are very froendly espicially Ellias from the front desk he is so kind and professional very helpful and supportive. He is the best!