Pavillon de la Reine

Nice hotel in an excellent location The hotel itself is lovely. We have spent 2 nights in room 80 and liked the style and comfort. The staff were very attentive. We were less impressed by the experience at restaurant Anne. The service in the restaurant was very slow. The food was mediocre.overpriced and pretentious. We will not repeat the experience.

There are hotels and then… there are the ones quietly waiting for you. This hotel is one of those rare addresses. The entrance is so discreet, tucked behind an ivy covered façade on Place des Vosges… feels magical! It feels like entering a secret… somewhat Alice in wonderland kind of… The noise of the city disappears and time slows. The atmosphere is intimate, elegant, and deeply peaceful. The courtyard… gives the hotel a retreat like feeling that is almost impossible to find in the middle of Le Marais. The service is impeccable without ever feeling formal or stiff. The staffs strike that rare balance of attentive, intuitive, and genuinely warm. You are looked after without being hovered over. The rooms are equally beautiful, charming and not ostentatious. Everything is decorated with consideration and we felt like home. This is a true sanctuary!

I am writing this to warn future guests. There is absolutely no security at the entrance of the hotel or its restaurant. Anyone can walk in freely, without being checked or questioned. During my stay, an individual who was clearly not a guest entered the restaurant, moved around without interference, and stole my iPhone directly from the table. What is even more shocking than the theft itself is what followed. No member of staff attempted to intervene, follow, or react in any way. After the incident, the reception staff were unhelpful, dismissive, and delayed calling the police, despite the urgency of the situation. This is a private, high-end hotel, yet there is zero control, zero vigilance, and zero sense of responsibility toward guest safety. The theft was entirely facilitated by a clear lack of surveillance and staff response. If you value your belongings or expect basic security standards from a hotel of this category, think twice before coming here.

This was a family vacation for my Wife, daughter and I. Our room was great. Very clean. Breakfast buffet was plentiful. The staff couldn’t be more helpful. The concierge’s made dinner reservations for us, even a last-minute reservation for New Year’s Eve. Hotel is fairly expensive, but definitely worth it for us. Location is perfect right in the heart of Marais. Also, lots of special touches, including a number of gifts throughout our stay. If you are looking for a five star hotel and experience, I would definitely recommend this hotel!

We visit Paris every December and Le Pavillon de la Reine is where we always stay. That is because this hotel has outstanding service and is very warm and inviting. We stayed six nights this trip and the hotel made all our dinner reservations. Their concierges, Rudy and Arnaud go above and beyond to help with reservations and to make your visit pleasurable. Clementine, their reservation manager, is very accommodating and also provides excellent service. The little touches like coming to cleaning your room only after you have dropped off your key and making sure your taxi is waiting show their attention to the smallest detail. Such a delightful place to stay.