Prince de Galles Hotel

This hotel is in a wonderful section of Paris. It is close to the Eiffel Tower, the Champs de Elysee, wonderful shopping and restaurants, and the Arc de Triomphe. It is close to the metro lines, too. The hotel staff in this hotel are exceptional. The concierge staff is very helpful. Housekeeping is wonderful, and the front door staff were very friendly every day! The king bedroom was large and comfortable. The bed and pillows are so comfy! The hotel is sparkling clean and kept up beautifully.

I loved it here , everything and it starts with the staff. Were travelled, I very much can feel the difference. Friendly, capable and eager to please…everywhere from the front door to the restaurant to the bar…everywhere. Clean, well cared for and quiet in a great location. Close to things you’ll want to get to. I’d come back here in a minute

We stayed for 10 days at Hotel d’Orsay in Paris and have only high praise for the hotel and its staff. The location is ideal for walking to many sites and is just a block from the Musee d’Orsay, a block and walking bridge over the Seine to The Louvre, the Tuileries Garden and the Musee de l'Orangerie. Our family had 2 rooms, a single and a double - well appointed, and very clean. We knew about the great location for sight seeing but found a treasure in its proximity to cafes, restaurants, shopping, streets of historical buildings, and getting around the city. We could walk along the Seine to the recently reopened Notre Dame, more amazing shopping areas, and a lot more restaurants and cafes. When our family member became ill, we were frantic! So we asked the Front Desk Team who asked if we’d like a medical service to come to directly to the hotel. We agreed and a short time later a doctor arrived, conducted an examination and ordered a prescription. We are so grateful to the hotel staff for all their help and rapid response. We highly recommend this hotel!

I will admit that I was a bit nervous staying here. Since it was part of Marriott I thought it would feel like an American hotel that was corporate and not luxurious. To my surprise this was not that! This Art Deco hotel was magnificent. Location was perfect for whatever you like in Paris. You are near everything but slightly removed as well. The entry to the hotel is consistent with its art deco theme but although it has a bit of a sterile feel in the lobby the front desk staff bring the warmth. They were welcoming and kind throughout our stay. Because my husband is a Titanium Bonvoy member, I am sure our upgrade was because of that! But our room was a gorgeous suite, decorated so perfectly that the Art Deco theme grew on me. Their welcome surprise for my birthday was so kind. Like the entire staff. The staff make this hotel because they are all simply kind and helpful and dedicated. Specifics: Room: most comfortable bed and linens! Bathroom: standing shower and lovely tub. I don’t know if every room has this but the tiles in our shower were gorgeous! Towels and bathrooms highest quality and lovely Entry: beautiful Living space: beautiful and comfortable, looked out to Rue George V and got an amazing breeze and viewed Dining: we only tried the Bar 1920 which was again art deco theme but had a reasonable selection of cocktails but I think for France should have a better wine selection but by the glass and bottle. Again staff were lovely and welcoming. Gym: it was not open sadly! I really wanted to use the gym and it wasn’t clear why it was closed. They offered some place close by but it was not ideal for our timing. Staff: Helpful with reservations and anything we needed. We needed ice for my husbands knee and it came Ina sealed bag! Turn down service was lovely. Help at the front desk better than any other Parisian hotel I would definitely stay here again. I loved the kindness ebbing from their team as well as the location. This had an understated feel of luxury and I was very pleasantly surprised. We will need to visit for longer but thank you for making my short visit and birthday a touch of luxury!

Would NOT recommend staying here and would never stay here again myself. The front desk is rude and does not like Americans. Karla at the front desk messed up our stay and upgrade telling us marriott denied our upgrade when that was not true. Karla also blamed us for the error saying we did mobile check in when we never did - she later admitted they checked us in. Karla was very argumentative and unhelpful and then speaks French to coworkers and they laugh at you. Horrible experience. Gym also was not available for use during our stay.