Quirky hotel. Good sized rooms with nice extras, such as packs of tissues, water, and local chocolates. Did not get the chance to use the pool. Cocktails from the bar were excellent. It is a 30 min or so walk from town, and when walking along the main road you are often accompanied by local dogs whose main pastime is chasing and barking at cars and bikes.

Nice hotel, great location, good restaurant and staff. But here is where they can make improvements 1. Don’t boil the guest to death. Heating is way too hot 2. The older reception staff are really rude. 3. Rooms are dark. 4. Spa needs to be a bit warmer and friendlier. In general it felt we was in there house and not invited.

Our room was clean and quiet, with high ceilings and live-edge timber panels. We noticed an odd odor when we first entered the room, but hoped that opening the (one, small) window would help. Unfortunately, by the next morning it became clear that the odor was coming from the toilet. A pleasant surprise was the turn-down service: the blinds were closed, the bed neatened up, and there was a little box of Calafate treats when we returned after dinner. Otherwise, the room was pretty basic. There were no robes or amenities beyond shampoo, conditioner, and soap in wall-mounted dispensers, and two pocket packs of tissues. Wi-fi in the room ranged from poor to nonexistent. Our stay included breakfast only; a full meal program is available. Breakfast was a self-service buffet. There was sufficient variety that we did not leave hungry. It is a half-hour walk to the town center, with taxis available on request.

This is my first Trip Advisor review and I just felt I had to acknowledge the amazing stay we had at Remota. From the helpful staff on the front desk, to Jamie who was great in planning our excursions, Felipe, Renato and Alejandro who were awesome guides, the very attentive bar and restaurant staff and the cleanliness of the hotel, I really couldn’t fault our stay. Thank you Remota!

We stayed at the Remota for 2 nights after our stay at Explora. Although we loved actually staying in the park, Remota would make a great base for exploring Torred del paine at a reasonable cost. It is visually beautiful, the food was excellent and the staff very helpful and friendly.