The Pavilions Phuket

We loved the place and the team so much, we had moved out to another property, but checked out and came back to Pavilions. Everyone was so happy to please - it makes it a true holiday experience. It was my birthday and they really went out of their way to make everything special. The pool area is never too busy, breakfast and food offers are great, and good location for beautiful beaches and town. We are already looking to book for this year. 10/10. Thank you to all the team.

We thoroughly enjoyed our stay. This was our 3rd year in a row staying at Pavilions for our Xmas break. We stayed in an Ocean View Pool Villa and the room is fantastic. The staff are all amazing the best we have experienced anywhere in the world. Thank you to everyone at Pavilions we are already looking forward to our next visit!

As a first visit to Thailand I expected great things from this hotel choice , it’s an amazing hotel , on arrival we were surprised to get a room upgrade to a suite with pool and extras including to which we were very grateful, pre booked new years gala meal during our 2 day stay with arrival 30th December, and also the 2 hr drinks package for new years ever in the 360 roof bar . Afternoon cocktails were included in our room stay so we decided to take advantage of this and stay out for the gala meal also , the Alto bar was great but sadly the drinks didn’t live up to the hotel standard to which we decided to cancel 2 of the drink packages and kept just one . We then decided to go to the gala meal which also again for what we paid I expected better it was average. Then we went up to the 360 bar from 10 to see the new year in which we were looking forward to the most , myself only participating in the free flow drinks after witnessing poor quality cocktails earlier, 3/4 of an hr to get my first drink and it wasn’t even busy and as we expected the same poor quality drinks , we sent the first ones back and took another 15 mins to get a replacement and again very poor drinks , ordered a totally different drink and it came just as poor , a dj started at 10 which was built up as the main act of the evening, played for nearly 3 hrs and not one person had danced , same beat and tempo all night with no consideration of different age groups , no countdown and no fireworks , only the ones in the next town which we could see , as an international dj myself it was so easy to pick fault , probably the worst dj performance I’ve witnessed, played on auto play all night, hence she was doing nothing , I asked her to change the music to get people dancing and advise , enjoyed the hotel and would return but as for drinks and special meals etc No , we had better standards of drinks in phi phi village with the locals

It’s was an excellent stay for our honeymoon! The staff, the service and our own private villa. Couldn’t say anything bad about the place. We would highly recommend anyone going whether you’re family or as a couple. We will definitely take our future kids here !

The Pavilions exceeded my expectations! The customer service was a 10/10. From arrival to the hotel to departure everyone was super friendly and helpful! THE BREAKFAST BUFFET EVERY MORNING WAS DELICIOUS!