See all rooms
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
We recommend booking a stay with free cancellation in case your plans change.
USD $ 126 /nt
You have until April 29, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
USD $ 141 /nt
You have until April 29, 2026 to cancel this reservation without penalty.
You have until April 29, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
USD $ 149 /nt
You have until April 29, 2026 to cancel this reservation without penalty.
You have until April 29, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until April 29, 2026 to cancel this reservation without penalty.
1 King bed, pool view
USD $ 162 /nt
You have until April 29, 2026 to cancel this reservation without penalty.
You have until April 29, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until April 29, 2026 to cancel this reservation without penalty.
1 King bed
USD $ 188 /nt
You have until April 29, 2026 to cancel this reservation without penalty.
You have until April 29, 2026 to cancel this reservation without penalty.
2 Queen Beds with Balcony Downtown House
USD $ 222 /nt
You have until April 29, 2026 to cancel this reservation without penalty.
You have until April 29, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until April 29, 2026 to cancel this reservation without penalty.
Suite, 1 King bed
USD $ 270 /nt
You have until April 29, 2026 to cancel this reservation without penalty.
You have until April 29, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until April 29, 2026 to cancel this reservation without penalty.
Junior suite, 1 King bed
USD $ 368 /nt
You have until April 29, 2026 to cancel this reservation without penalty.
You have until April 29, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until April 29, 2026 to cancel this reservation without penalty.
Suite, 1 King bed, ocean view
USD $ 405 /nt
You have until April 29, 2026 to cancel this reservation without penalty.
You have until April 29, 2026 to cancel this reservation without penalty.
Reservation is non-refundable; no cancelation without penalty.
Breakfast Included
You have until April 29, 2026 to cancel this reservation without penalty.
Please note: room photos and descriptions are representative of the room category. Actual rooms may vary from what is shown. Upgrades, early check-in, and late check-out are based on availability. Information and pricing is subject to change without notice. While we do our very best to ensure that information appearing in this website is complete and accurate, we cannot be responsible for incomplete and inaccurate representations, which may or may not be under our control. Rates are quoted in USD, based on double occupancy, and are per room, per night, and include any free nights or other discounts, unless otherwise specified. Additional guests in the room, children, roll-away beds, and incidental charges may be at an additional cost.
Thompson Playa del Carmen, premier boutique beachfront destination hotel located at the center of it all along Playa del Carmen’s famous Quinta Avenida at Calle 12. With exhilarating 360° views from sea to city and beyond, where a rooftop infinity pool playground meets cuisine and entertainment by the creators of CATCH NYC and the mid-century cool of renowned Mexico City designers Niz + Chauvet. Enjoy The Rooftop at Thompson Playa del Carmen offering breakfast with a view, Swim-up bar, private pool cabanas, ultimate sunset cocktails and World-class dining.
Thompson Playa del Carmen Main House
Calle 12 entre 5ta Ave. y 10 S/N Centro
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Ernesto made our stay ! Friendly , professional and fun. We only visited the Beach house when he was working … his standard of care and hospitality was excellent.
Escape290967
SHIOMARA RUEDA and MARICEL RODRÍGUEZ both work in the front lobby of this hotel and they are absolutely RUDE. Truly the worst costumer service I have ever received. They were so aggressive, they would mean mug my sister and I, and then yelled at us. We did nothing wrong. We had 4 friends staying at their hotel and we would go to the rooftop restaurant and spend lots of money on food and drinks 4 days in a row. On the 4th day, SHIOMARA forced me and my sister to give her our identification without reason. Then was so rude to our friends that were staying there. MARICEL gave me this god awful look when we were leaving. I am Mexicana, this is my country, so to treat me this way was so disappointing. They are the face of the hotel when we walk in and they should be fired! We spoke with the manager and he said he would disciplined them and I hope he did. We will never come back and I will make sure I tell my family and friends to stay away as well. SHAME ON THEM!
415barbyr
The staff at Hyatt Centric Beach house took great care of us all week! They are friendly, and present without being pushy. Karen makes everyone, even the kids, feel welcome and appreciated. Highly recommend this hotel on the beach!
rebeccasC1575PF - Cincinnati, Ohio
Our stay at Hyatt Centric downtown in Playa del Carmen was excellent. The staff is amazing especially at the rooftop bar and restaurant. Jesus Silva took great care of us and was so kind and helpful.
LinaVergara22 - Hollywood, Florida
Our server Karen was excellent and took great care of us! Nice pool and beach.
Global18835980021
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved