Buddha-Bar Hotel Prague

Unfortunately the hotel doesn’t have any cooling air conditioning. This results in a very uncomfortable stay and disturbed sleep. We bought chocolate for Easter and it turned to soup with the heat in the room. To make matters worse, reception called the room at 10am on the weekend to say they forgot to take passport details at check in and we needed to come to reception urgently. The call woke us from a rare lie in on a rare day off work. Hotel reception seemed more intent on completing their paperwork after their mistake than caring about guest convenience and comfort. No service recovery offered. . . On a positive note the room is nice and breakfast good. Location also good. But for me the hotel should be openly advertising they don’t offer cooling a/c in any room as I don’t believe they can be 5 star rated when they don’t have this function. We stayed in April so I can only imagine how awful the heat would be in the room during summer.

El hotel está muy bien, pero nos cobraron un depósito (superior incluso al precio que ya habíamos pagado por adelantado por la estancia), y a la salido nos aseguraron que no se había llegado a cobrar nada. Ahora el banco nos indica que se ha cobrado íntegro!, sin hacer uso de ningún extra ni servicio. Reclamamos la devolución integra del depósito con el fin de no interponer ninguna denuncia..

Very dark moody super stylish hotel great first impression. Gorgeous room. Massive uber comfortable bed soft pillows. Stunning bathroom and incredible mini bar with everything you could ever want and more!!! Breakfast till 1pm is a fantastic option and gives a wonderful feeling of not being in a rush. Very chilled. Good selection of food from the buffet and cooked food to order with a paid option for speciality dishes Our only complaint was either due to poor communication from reception or just inefficiency from housekeeping team. For a 5 star establishment I wouldn’t expected to have to even ask for soap never mind ask 3 times. We requested some assistance with the heating as the room was uncomfortably hot, again 3 times before it got sorted . Housekeeping was inconsistent. Glasses not changed so we had to wash them ourselves to reuse. One towel for two people on some days, complimentary chocolates and drinking water on two days ( we stayed for 4) very dusty room (see photos) with cleaning equipment and trolley left under cover in the hall ways, not exactly 5 star. Romantic spa option not available due to Technical issue!! Disappointing, 5 star price 3 or 4 star service it most definitely was not “5 star with above average service” that they claim on their website

We stayed at this hotel during the Christmas holidays. The location is absolutely perfect, the welcoming staff was very kind and welcoming. The rooms are really nice and well equipped ( big bathtub, connected TV, big wardrobe). The bed and bedding were really comfortable, we slept and rested really well. The room is also big and comfortable to stay in. The only downside was the house keeping. We put the « Do not disturb » sign on the door on the first day and yet the cleaning staff knocked and open the door twice on the first morning. The coffee capsules were never refilled and the coffee cups were left unwashed and on the table every day, we had to get our coffee from the bar downstairs. The night stand table were never cleaned either, leaving a layer of dust on it. Apart from the house keeping quality, it is a fantastic hotel to stay in.

Servie de qualité La cuisine est très goûteuse Merci Nazar nous avons passer un très bon moment L’endroit est discrèt , musique est très sympa La décoration est au goût du jour Je revîendrai très souvent Le conseil des sommelier est à l’écoute