Four Seasons Hotel Prague

Another 5-star experience at Four Seasons. Like the week before, where we were able to get a room with views at Four Seasons Budapest, we also got a room with a view of the Prague Castle and river. Service was outstanding. After sloshing through melted snow and dirty slush, we were offered shoe shine (which included cleaning of soles) services every night. The breakfast bar was extensive and the menu to order from just as impressive.

Before we even got out of the car, Katia ran out to greet us by name and whisked us up to our beautiful room with a view of the castle. There was local apple juice and chocolate covered almonds waiting in our room. The bedding and bathroom amenities were luxurious. Breakfast was a huge buffet with all sorts of food plus egg dishes made to order. The only thing that disappointed was room service dinner. The selection was limited and not well prepared. The hotel has its own atm 8n a locked room off the lobby. The main areas were decorated beautifully for Christmas. Overall, it was a wonderful stay in a magical city.

As expected of a Four Seasons hotel, the hotel itself is in a good location, has a good design, and competent staff. Unfortunately, the breakfast detracts from the overall experience. On Monday at 9:00 a.m., a long line forms in front of the breakfast room. This line is in front of the main entrance door, which is of course opened from time to time. This makes it uncomfortably cold. The cold also seeps into the breakfast room. The atmosphere is bustling. Everything is available at breakfast, but it is cut into ridiculously small pieces and cubes (see photos). Table service takes forever, or you have to proactively chase after the staff. Drinks such as coffee, tea, or cappuccino have to be paid for separately, which you can find out from a price list placed on each seat. This is all very strange and unworthy of a luxury hotel.

The location of this hotel is great being close old town, Charles Bridge and other historical sites. The entrance to the hotel is nothing special but they do have car valet service. The staff are fantastic and upgraded our room to a view of the castle. However, the room was ground level with one side next to the road. Still, very good insulation and the room was very nice. Heating was not an issue in this room. The Italian restaurant was fantastic at night and breakfast in the morning was outstanding with a great selection. As to value, the rates are really too high for this particular Four Seasons Prague. Yes, the rooms were very quiet, they were very clean and no complaints about the service. With a good deal, would stay again.

We recently spent 65 days at the Four Seasons Hotel Prague, and it was nothing short of exceptional. Hotel is located in the heart of the Prague. From day one, the entire FS team went above and beyond for us—often anticipating our needs before we even voiced them. It truly felt like staying with family. The room was clean, fully stacked with all we needed and exceptional views and very quiet given how busy center can get. We enjoyed breakfast every single morning and used the gym daily, and each experience was consistently flawless. Barbora leads a phenomenal front desk team, and in the restaurant Jana, Marek, Lucka, Kristina, Silvie, Patrik, and many others created the kind of service you simply don’t find anywhere else. Every interaction was warm, thoughtful, and personal. This hotel became our home away from home—not just for us, but also for our Labrador, Queen Anna, who was treated with just as much love and attention as we were. Monica, the General Manager, has built an extraordinary team that embodies true hospitality at every level. If you’re visiting Prague, look no further. This is the place with the greatest value added. It has everything—and everyone—you could ever hope for.