Hotel NH Collection Prague Carlo IV

This hotel should get 6 out of 5 stars! The service, atmosphere, location - everything was to perfection. We especially loved the spa treatments. I had two of the best facials ever! The restaurant is top-tier. Excellent food and service. During my stay, I had an emergency with my blood glucose monitor. The manager immediately phoned the doctor who is affiliated with the hotel, who called in a new monitor to a hospital pharmacy. A taxi service that is contracted to the hotel took me to the pharmacy and the driver came inside and helped explain what I needed. Within an hour, I had a new monitor and everything was fine!

I had an exceptional experience at Hotel NH Prague. The service was outstanding — every staff member was professional, attentive, and genuinely kind. The room was spotless and very comfortable, and the breakfast offered a great variety of fresh, high-quality options. Overall, everything from the service to the amenities exceeded my expectations. I highly recommend this hotel and look forward to coming back again.

My wife and I enjoyed our stay in this acient buidling of a bank, which is at walking distance from the Old Town. The reception hall is marvellous, breakfast with lots of variety, and personnel very freindly. However, two or three times we had to draw the attention of the porter who was reading his phone. What disturbed me was the tiny size of the room (superior!) and the urgent need for repair in the bathroom. It looked a bit improvised and did not even have hooks for the bath gowns. All in all, beautiful, but overpriced (more than 300 EUR per night).

Location: top - especially if you arrive with the train (just around the corner) and in genreal just 5min from the city center Rooms: high standard and if something is not working you are immedatly serviced Breakfast: very good Service: TOP as we were granted an upgrade as well as an extra service and support concerning a forgottten/lost "company mobile" which was fully organized and sent by one of the client relation managers !!!

I came here on my own because i got a voucher from my workplace to this hotel in prague. Everything was just wonderful ,the hotel is beautiful,tue room was amazing,breakfast and the bar was also very good and prague by itself was just beautiful, 100% would recommend