The West Bay Club

Grateful for the experience and lovely staff. Deeka, Roshana, Irene, Thalia, Arthur, Justin and so on and so forth. Everyone was super accommodating, exuding nothing but kindness to my mom and I whenever we needed assistance. Made our stay smooth, easy, and stress free. Couldn't ask for anything more~

Our stay at West Bay Club was nothing short of unforgettable! From the moment we arrived, the staff made us feel welcome, but a special shoutout goes to Lloydeka, who went above and beyond to help us with absolutely everything. She played such an important role in making my proposal perfect and made us feel like part of the family throughout our stay. Every detail was taken care of with warmth and professionalism. The entire staff deserves so much credit, but especially Lloydeka. We’ll definitely be returning to West Bay Club and can’t recommend it highly enough!

West Bay Club was our 2nd time in Turks - we went for our 40th Anniversary. We stayed in a 1 bedroom ocean view suite with beautiful pool and ocean views. It was very spacious with a living room TV, couch, 2 armchairs, dining table with 6 chairs, a credenza filled with books, a kitchenette - full size stove and microwave, small fridge with a small freezer (baby ice trays), wine fridge, all dishes, pots/pans, cutlery, everything you would need to cook. Drip coffee maker (they have teas, coffee, sugar, sweetener, coffee mate liquid), kettle, dishcloth/towel, dish soap. Had a small washer/big dryer with laundry soap. Bedroom had lots of closet and drawer space, a nice size flat screen TV, 2 robes, beach bag, an umbrella, iron/board. Bathroom had all L’OCCITANE toiletries including body lotion. Big balcony with two comfortable loungers. Cleaning service every day (also turndown service every evening if you want). Very clean and well maintained rooms and everywhere on the property. You can get bikes for free. Ocean is shallow to about 40 feet from shore, and calm. August is slow period so plenty of choice for beach/pool seating. There's a clicker at beach chairs to summon beach staff for food/drinks. There are some beach beds you can pay extra for, and 2 beach beds where you can purchase outdoor massages. Beach towels are given out at the beach area, not at the pool. Pool was smallish but clean and open to swim until 10 pm. Bar is right there, so no drink service. 2 Bars (2 West and Drift) charged $8 for a beer and $18 for a mixed drink!) They did not skimp on the alcohol :) 2 West Restaurant (beside the pool) was a bit pricey for lunch/dinner, but buffet breakfast is free - they will make you omelettes/fried eggs. They display scrambled eggs, pancakes, french toast, bacon, sausages, potatoes, oatmeal, fruit, yogurt, toast, bagels, croissants, cheeses, etc. Good variety in my opinion. You can come get a plate and take it to your room if you wish. They will also deliver any meals to your room for $5 fee. Tried their pizza - it was fantastic. Drift restaurant/bar is at the beach if you wish to eat with a view. Friendly staff at lobby. We didn't rent a car, so they called cabs for us. Wymara is walkable (next door) and has Indigo, Blue Bistro and Pink Bar where you can have great food as well. Staff at West Bay Club were constantly asking if everything was OK. It is a bit pricey with the upgraded room, but we ordered grocery delivery which helped. Overall, this resort is very relaxing, well-kept, good food, and the staff is friendly. We would definitely return.

From the moment we walked into West Bay Club and were warmly greeted by Giovanni we felt the stress melt away as we sipped our complimentary rum punch! I was so pleased with the Grace Bay resorts service and property from The beginning. The Good: The property is beautifully landscaped with quiet little nooks to relax and rejuvenate. Every part of it was clean and well taken care of. I never saw a mess of towels or unkept pool or beach chairs or any trash as everything was promptly cleaned. The pool and beach attendants do a phenomenal job. The room (201) we received was super clean, beautifully decorated and had a lovely view of the ocean to wake up to. The room had every convenience and amenity we needed. Full service kitchen, with all major appliances and washer dryer included. Bathrooms large and well appointed. Luxury L’Occitane bath products. Bath robes provided. There was also a safe. Water pressure was excellent and so was the AC which you can control. Housekeeping everyday. We were very touched by the welcome note for our anniversary and wonderful souvenir water bottles ( that can be filled with cold water on the property) and the beach bag per room which we were all fighting over. The little details go a long way in being made to feel welcome. There were always 4 complimentary still water cans in the fridge as well to be had. We were so comfortable in the plush beds which were nicely made up with high quality bedding. This room was very convenient to the parking lot , pool, beach and breakfast all within minutes away. The hearty morning breakfast is plentiful with eggs made to order, cold and hot items, fresh made lattes and pastries - we wanted for nothing and this held us over till late lunch. The food was tasty and served in a clean indoor space often monitored by staff refilling and cleaning. I appreciated small lemons being burned in a candle holder contraption. to ward off flies. The breakfast tables are set up around the trees near the pool which is pretty. The beach area is just breathtaking and it is definitely quieter than grace bay beach proper but the water is just the same. Beach attendant Chris is friendly super efficient and has a hard job in the hot sun , managing the beach area very well. Drinks on the beach were made very well with a good amount of alcohol by a friendly cute Phillipino girl( sorry i didn’t get the name!) there is a beachside cafe for lunch. Pricing is very reasonable and therefore we made use of it more. The pool is not huge but very pretty with lush trees surrounding and pretty white loungers. It is open till 10 pm - a very generous time. Parking is gated and very safe with a code to get into. The property felt very safe even at night. EVERY member of the staff even in passing was polite and courteous and genuinely all asked if we were ok and having a good time, even the housekeeping staff. That shows great customer service training on every level. There are lifts to the higher levels. The attention to details and the amazing staff is where West Bay stands out among others. It is an aesthetically pleasing, relaxing quiet hotel that we would love to come back to. It did feel like Luxury. The location is further away from The crowds and you feel you have this world famous beach all to yourself at West Bay Club. The Wymara is next door and honestly the feel of WBC is much better, but visiting the pink bar or having meals there is an option. There are complimentary bikes and non motorized beach equipment. The mediocre ( nitpicking here!) The property could do with more lighting at night on the path to the beach. More seating at the lobby area And perhaps a little bit more mosquito control. We would like to Thank Giovanni, Roshana, Chris at the beach, pool attendant, and delightful bar girl on the beach for making our stay extra pleasant.

The beauty of Grace Bay was breathtaking and our stay at West Bay Club made it extra special. Our trip was one of the most relaxing vacations we’ve ever had. The service was exceptional. The staff was warm, friendly, attentive, and thoughtful. We were impressed by their hospitality, especially Irene, Chris, and Justin. Thank you for the memories made there. We hope to return very soon!