Eichardt's Private Hotel

This was the most wonderful hotel in a great location. Service was amazing. Katherine looked after us brilliantly also Sarah. Rohit was great in the restaurant. All the other people working there were amazing. Pre dinner drinks and canapés every night. Whisky and wine included. Lovely sitting in the private lounge. Spectacular views over the lake and walking distance to everything. I would recommend to anyone who wants a small boutique hotel in Queenstown.

My daughter and I had a whirlwind two-week trip across New Zealand and our stay at Eichardt's Private Hotel was one of the highlights! The lake views from the Heritage suite could not be beat and everyone who worked there was professional and helpful. I"d like to call out Eduarda in the bar who made wonderful lattes for us and gave great tips and advice for our daily adventures. The beds were comfortable, the room had every amenity you could hope for and I love that the mini-bar was included. We'll definitely be back!

The hotel was a haven of warmth and comfort on a very cold, wet, and windy day. We loved our suite overlooking the lake and the service was excellent.

We had an incredible experience here. There had been damage to our original apartment room and since it was shoulder season, we were upgraded to the penthouse. It was a fantastic way to end our trip. The accommodations were fantastic, the service and care we received was great and the food...especially breakfast was wonderful. The location was also GREAT....within walking distance of so many things. We particularly enjoyed our interactions with Sioned and David AND the cleanin/turn down crew were exceptional. THANK YOU!!!!

We had an amazing stay at Eichardt’s Private Hotel! Firstly, there’s no better location as everywhere you need to go is a 3 minute walk away, and you have a lovely waterfront view right as you exit. The customer service is unparalleled as we had pleasant daily interactions with the staff. We had even left a few items in our room after check out, and the staff contacted us and shipped it to the address we requested free of charge. The daily snack refills were greatly appreciated by the kids, as well as the small evening treats. I cannot emphasize enough the fantastic customer service and experience here - you will truly feel like a five star guest!