Stunningly beautiful boutique hotel with amazing service. I would not bother with the restaurant. The building is quirky but amazing. They have a pool and a jacuzzi too. The area is lovely too, but a few block from the city centre. We really enjoyed our short stay here.

From the minute you step into the lobby until you check out, be prepared to be spoiled. This hotel is top shelf all the way. Cool decor, entertaining “experiences” at 5 pm and great meals. Don’t miss the fire pit terrace. WiFi was not great in the rooms.

Look no further than this wonderful boutique for your ideal Quito experience. We stayed for four nights and enjoyed every moment. The hotel is truly beautiful, a restored mansion set on a quiet street and ideally located within Quito’s old town. Everything in this hotel, from the furniture to the food, is bespoke and made with pride of craftsmanship. But the standout luxury among all the nice things there are to say about this establishment is the attention and care you will receive from the hotel’s wonderful staff. There was no request too small or large! They had answers to every question. One member of our party has a dietary restriction and the chef worked wonders - the breakfast and the restaurant are both superb. I needed medical care for a chronic condition I suffer from and they found me an excellent doctor, helped me get what I needed from the pharmacy and also offered me some healthy, restorative food. Such sincerity and attentiveness is all but lost in the world of hospitality, but you will find it here. Thanks to the amazing staff of Illa Experience for a wonderful stay and such genuine hospitality in Quito.

We stayed at the Illa hotel for two nights after our Galapagos tour. It was a really beautiful and unique hotel. The staff is very attentive and genuine. I loved their little touches such as the art or local experience featured each day as well as the herbal drink provided to help with altitude sickness. The rooftop bar is really pretty and I would recommend a visit there and or the restaurant even if you are not staying. We stayed with our kids ages 9, 11 and 14 and they also loved it. We didn't get a chance to go in the pool but they have a very pretty, heated pool.

We were greeted after a long tiring flight bytwo members oif staff, with cool towels to freshen up and a welcome drink. Our room was huge and tbeautifully furnished. It opened on to a sunken patio and pool, which gave the hotel aa cool ambience even in the heat of the day. We found the restaurant very good, and the roof top bar with views out over the city to Panecillo were lovely. The staff were universally friendly and helpful without ever being intrusive, and they really made it a special experience.