Grand Hotel Plaza

I would say DO NOT STAY HERE! The AC does not work. The hotel does not care. The bed is a rock. The only positive of the hotel is the balcony we were uncharged. For. My son slept out there because it was so hot. I have not heard back from the hotel about any of our concerns

My son and I stayed in a family room with two separate bedrooms and have currently booked for four nights at a massive cost of well over €3000. The hotel facilities in the rooms are worse than you would get in a Travelodge in the UK. There are no flannels in the bathroom, no teal coffee making facilities, the two bedroom doors don't actually shut, the safe was so complicated and contained no instructions and even the staff member sent to help had to take 15 minutes to figure out how to shut it. There appear to be open electric sockets above the shower, the basin whilst clean has limescale all over the base of the taps. If you look on the website it would appear to show wonderful views across the city... we are staring at a brick wall. On the plus side, it is at least close to all of the attractions of ancient Rome but that is all I can say to recommend it. I would avoid it all costs

This hotel is nowhere three star, let alone a five star hotel. The description on their website is misleading. They assign a non A/C room even if you book A/c rooms. We couldn’t sleep due to heat in the middle of the summer. The breakfast offered is a joke. The hot items are charged extra on top of $40 The front desk does not pick phones. The hotel is seriously dated and under staffed. The floors and the doors all make creepy creaking noise. Their furniture is never cleaned and accumulating dust causing allergies and hives. We saw less than 10 people in the break fast room during the peak hours. The front desk staff there has attitude and speak to you as if they are extending you favor. This hotel is not cheap and there are plenty of options in the vicinity. Go elsewhere.

The hotel is simply amazing and historic. Second oldest hotel in Rome. The rooms are spacious, bathrooms are clean and big and the service is impeccable. The breakfast is amazing. Can’t beat the location either. Walking distance from everywhere. Tip: they don’t do a great job at advertising but go to the 5th floor and have a drink on the balcony. Amazing view.

We thoroughly enjoyed our stay in the Grand Hotel Plaza. Stepping into the hotel was like stepping back in time to a grand Italian classical era. The hotel is wonderfully located and ideal for walking to all the major attractions. It is also a lovely escape from the hustle and bustle of the busy city. Our large room with Via del Corso views was ideal for watching the world go by. Our sons joined us later in the trip and we moved to a beautiful family room, which comprised of 2 bedrooms, bathroom and a garden terrace with furniture. The rooms were spotless with beautiful linens. The terrace on the 5th floor has amazing views and is a lovely place to sit in the evening as the sun sets. Finally, we must mention the wonderful reception staff and hotel porters. So warm and welcoming, they brought a smile to our faces every day. We had read varied reviews of the hotel before booking but are so glad we stayed there on our wonderful holiday in Rome.