Grand Hotel Plaza

We had a great time in the Grand Plaza Hotel.Location is excellent. You can walk to lots of famous cultural places. Staff is very friendly. Head of booking and reception staff very proffesionaly orienteted. Rooms suited with old style soffisticated furniture, which coresponds to the history and ellegance of the hotel. Pillows are the excellent!

Here now and I can tell you pictures of rooms on their website aren’t the rooms you get. Door to room doesn’t close on its own, toilet seat only has one bolt holding it on, barely any hot water and best yet there’s a curb that has caution tape on it in our room

I would say DO NOT STAY HERE! The AC does not work. The hotel does not care. The bed is a rock. The only positive of the hotel is the balcony we were uncharged. For. My son slept out there because it was so hot. I have not heard back from the hotel about any of our concerns

My son and I stayed in a family room with two separate bedrooms and have currently booked for four nights at a massive cost of well over €3000. The hotel facilities in the rooms are worse than you would get in a Travelodge in the UK. There are no flannels in the bathroom, no teal coffee making facilities, the two bedroom doors don't actually shut, the safe was so complicated and contained no instructions and even the staff member sent to help had to take 15 minutes to figure out how to shut it. There appear to be open electric sockets above the shower, the basin whilst clean has limescale all over the base of the taps. If you look on the website it would appear to show wonderful views across the city... we are staring at a brick wall. On the plus side, it is at least close to all of the attractions of ancient Rome but that is all I can say to recommend it. I would avoid it all costs

This hotel is nowhere three star, let alone a five star hotel. The description on their website is misleading. They assign a non A/C room even if you book A/c rooms. We couldn’t sleep due to heat in the middle of the summer. The breakfast offered is a joke. The hot items are charged extra on top of $40 The front desk does not pick phones. The hotel is seriously dated and under staffed. The floors and the doors all make creepy creaking noise. Their furniture is never cleaned and accumulating dust causing allergies and hives. We saw less than 10 people in the break fast room during the peak hours. The front desk staff there has attitude and speak to you as if they are extending you favor. This hotel is not cheap and there are plenty of options in the vicinity. Go elsewhere.