Hotel Splendide Royal

This is a good expensive hotel which is not great The staff are excellent The restaurant is very good and both the restaurant and bar have great views over the City. However the bar has no air conditioning r However- the wifi is terrible; our room - an upgrade was only just ok with steps up to both the bathroom and clothes cupboards No coffee machine Reception confident but not competent with the bill which was a real ordeal Our third visit and probably our last

awful hotel!! the ac didn't work, the toilet paper is awful!!! a cup of ice cream for room service is $35. the general manger wouldn't let us check out at 12 noon and said if we left he would charge us for the night. the staff is awful and the breakfast doesn't even have fresh eggs. run from this place!!! DO NOT Stay Here!!!! overpriced with a terrible gym, antiquated ac , no place to charge ur phone and awful staff!!!

We stayed in Rome for 2 nights before heading to Tuscany just before the Pope’s funeral. We really enjoyed this elegant and quiet hotel which was a short walk from the Spanish Steps and Trevi Fountain. It was very comfortable, clean, and staff were extremely attentive and friendly. Our only less positive comment was the cost of a light lunch in the Mirabelle restaurant. We had 2 very artistically presented courses (one of which was a green salad) and a glass of wine each and the cost of our lunch was almost 400 euros! While the view of the Vatican and the skyline were stunning, we found the price tag rather shocking. We were happy with a whirlwind 3 hour golf cart tour arranged by the hotel to allow us access to view many sights with minimal walking. I was also very appreciative of reservations agent, Claudia, who helped resolve a booking issue prior to our arrival. All in all, we would recommend the hotel for a stay in Rome but would suggest a drink on the roof bar to enjoy the view rather than a very pricey lunch. There are many restaurants in the vicinity outside the hotel to choose from.

The Splendide Royal Hotel in Rome is a lovely hotel rhat’s walking distance from Fontana di Trevi. The rooms are big, beautiful and traditionally decorated with nice to haves like black-out courtains and the most comfortable beds. Personnel were friendly and always helpful. 5/5

This hotel is magic. There were a few small issues which I will mention but overall our stay was excellent. We travel all over the world, Bali every year, US, Maldives, Europe, Switzerland and many other places. We nearly always pick our hotels by reading reviews. We love the St Regis hotels and Relais group also. We picked the Splendide Royal for its location primarily and the rooftop terrace. However when we checked in we were told that the rooftop terrace was not available for Saturday and Sunday night due to a private function. We were very disappointed by this. Thankfully we were staying another two nights so were able to use it. But if we had only been there for the weekend it would have been a disaster! Our room was fabulous and the bed super comfy. Bathroom was lovely too. Air con worked perfectly. However for a 5 star hotel, there was no coffee machine in the room. This is the first time this has happened in all our travels. So we ended up each morning going out of the hotel for a coffee before our day of exploring. The staff are fantastic, very professional. The guys on the front door are superb....their welcome back to the hotel was so genuine and they were always smiling. Unfortunately we had one encounter on the Sunday afternoon. We had friends who had been staying at the hotel also and we wanted to have a drink with them at the bar upstairs before they left. The staff member was rude and very arrogant. We explained that there were 4 of us..he said 'We are very busy so I do not know if I can give you a table'. Eventually he 'found' a table outside. There were many many empty tables both inside and outside. This was around 4pm. We met our friends and had drinks. We stood up to say goodbye fully intending to stay ourselves and have another drink but we were handed the bill so felt unwelcome. This was quite offputting and we were very upset initially but the rest of the staff were fantastic. We used the rooftop terrace on two nights and the staff there were so nice. There is only one bar available if the rooftop terrace is unavailable and it is inside beside the restaurant and can get busy. I would recommend this hotel highly but I guess if I was booking it for a short trip I would ask if the rooftop terrace was available.