Palazzo Ripetta

Our stay at Palazzo Ripetta in Rome was truly extraordinary an exceptional hotel that excels in every possible way. The location is ideal: perfectly central yet wonderfully elegant, allowing you to experience the beauty and energy of Rome while enjoying peace, comfort, and refinement. The rooms are beautifully designed, spacious, immaculate, and rich in detail, combining classic charm with contemporary luxury. The hotel itself is stunning. One particularly inspired touch was the decision to have the entire building fully illuminated with Christmas decorations a genuinely brilliant idea. The festive lighting transformed the palazzo into something magical and unforgettable, creating an atmosphere that perfectly captured the spirit of Rome during the holiday season. What truly elevates Palazzo Ripetta to a world-class level is the people behind it. Every single member of staff contributed to making our stay seamless, warm, and memorable. A special mention to Roberta, who supported us throughout our stay with exceptional care, professionalism, and attention to detail she ensured everything flowed effortlessly from beginning to end. Equally outstanding were the breakfast team, whose energy and kindness set the perfect tone each morning; the chef, for delivering outstanding food of remarkable quality and creativity; the reception and concierge teams, always attentive, knowledgeable, and genuinely eager to help.. We would like to extend a special thank you to the two doormen who went above and beyond in helping us find a taxi a task that initially seemed impossible. They escorted us to the other side of the square and stayed with us, assisting until we finally had to jump into the underground to catch our train. Their kindness, dedication, and genuine care made a potentially stressful situation not only manageable but memorable, and we are truly grateful to them. We are also deeply grateful to the hotel for allowing us to be part of the New Year’s Eve celebration, despite it being fully booked. This gesture perfectly reflects the hotel’s spirit of hospitality. The evening was exceptional beautifully organised, full of atmosphere, and paired with truly excellent food that we loved from start to finish. Overall, we fell in love with the entire experience. Palazzo Ripetta is not just a hotel it is a destination in itself, where elegance, warmth, and genuine hospitality come together flawlessly.

Staying at Palazzo Ripetta is an extraordinary experience. Upon arrival unto the gorgeous lobby we were escorted into the bar area and served a complimentary welcome drink. Roberta, a conceirge joined us in the bar to seamlessly check us in. She was very friendly, professional, welcoming and helpful. We booked the stay with Amex Platinum Travel and Roberta told us we were being upgraded to a very special suite . Suite 306 is tastefully decorated with a sumptuous bathroom. AND it has a 2 nd level full sauna, shower and lovely lounge chairs! The location is wonderful with many attractions within walking distance. We were truly sorry we only got to experience this magnificent hotel for 1 day/ night. We will definitely return to stay here again in Rome. It is a very special property.

We have just stayed 3 nights at this hotel following a recommendation from a friend. It met all expectations with all staff being very friendly and helpful. A special mention must be made of Roberta on the concierge desk who gave us a wonderful tour of the history of the building and the artefacts in it and Francesco on the front desk who was always smiling and very helpful.

Our family had an absolutely fantastic stay at Palazzo Ripetta. The hotel is gorgeous. The staff is welcoming and helpful. The rooms are beautiful and spacious. The location is terrific. The concierge helped us with reservations and tour ideas. Our kids are 8 and 10, and they were made to feel welcome and enjoyed the stay as much as we did. Can't recommend the Palazzo Ripetta enough for anyone coming to Rome.

For anyone considering hosting an event or dining at the restaurant in palazzo Ripetta, I recommend being cautious. The hotel itself is nice, and the manager, hosts, and hostesses were genuinely kind and professional, but my experience was negatively affected by one particular restaurant employee whose behavior was both disrespectful and unhygienic. I witnessed him verbally abusing another staff member, and I also saw him eating from the guests’ food with his bare hands, which is completely unacceptable in any hospitality setting. Although the rest of the staff were pleasant, this employee made my experience significantly worse, and it seems the San Baylon manager is unaware of his actions, likely because he has worked there for many years. I hope this matter would be taken into consideration