Parco dei Principi Grand Hotel & Spa

That was an amazing spring escape. We loved the hotel, fully enjoyed the dining experience and the spa! The location was another benefit - you stay near gorgeous park, you can walk though and enjoy city views (Piazza dei Poppoli) from the top! Definitely a place you want to return!

We recently stayed at this beautiful, grand hotel and had such a memorable experience. It truly feels like stepping into another era—somewhere between the elegance of Titanic and the glamour of Pretty Woman. Yes, parts of the hotel are a little dated, but that only adds to its unique charm and character. Everything was impeccably clean, and the staff were absolutely amazing. They went above and beyond to make us feel special and genuinely cared for throughout our stay. We were celebrating my husband’s 50th birthday, and they surprised us with a cake and a bottle of Prosecco sent up to our room, which was such a thoughtful touch. House keeping was excellent. Breakfast each morning was a real highlight—delicious, with freshly made omelettes and even Prosecco available if you fancy it! The spa is also stunning, a perfect place to relax and unwind after a long day of walking around Rome. While it is a bit of a walk into the city center, it’s definitely manageable if you’re able, and the peaceful setting makes it worthwhile. Overall, I would absolutely recommend this hotel—you won’t be disappointed.

I was a bit unsure about booking this hotel… in the end I something convinced me to go ahead.. I am glad I did! Customer Service/Check-in Desk I was actually taken aback with the reception area (in an excellent way)! We checked in and were helped up to our room. Score A+ Room: Woow! We had a Deluxe room but, my.. was it nice! (I know the Art Decor styling is not to everyone’s taste) but, I have stayed in some pretty basic hotels recently.. so this was a very NICE uplift! Not a huge room in any way and we had Champagne and fruit waiting for us with a note from Management (It was our anniversary) This was very kind of them. I was even asked by the Mrs how I found this hotel – that was a quiet seal of approval! Score A Breakfast: OK… So was not tooo impressed here I am afraid. The choices were limited – Can’t imagine having running eggs and frankfurters 5 days in a row.. and what was the stodgy rice and sauce doing on the breakfast menu?? Some of the fruit had oxidized as well… but, the good thing was that breakfast closed a bit late – great for late sleepers. Score C-. Room Service: Hmm… Another let down I am afraid. We decided to order in-house on our last night and the food was … very very underwhelming. Mine was quite bland and the Mrs..well they got her veg. Order wrong twice! Plus it was very pricey I have to say.. oh well. Score D. Housekeeping/Maintenance: Nothing to report here. – Simply excellent. Score A Pool/SPA: Complementary access to the 25 meter indoor pool and SPA as a hotel guest. Fully stocked GYM and reasonably priced merchandise to boot. Really impressed. Score A+ Wi-Fi: Signal was not too great if I recall. Score C Location: Located right next to the world famous Borghese Gardens, with so much history on your doorstep… you will be hard pressed to find a better location in Rome! Now there are no metro stations close by but, there are bus stops and a 25min walk through the gardens will get you to a metro station. Score A+ Gripes.. ;( Only one ..apart from Breakfast.. and this was the Thermostat/Temp Control in the rooms. I have noticed that hotels centrally control the temp in the rooms – and install what I call “play” controls – to give the guest a sense of control which in reality, they don’t have! Unfortunately, it was a case in point for our room. I reported to reception on our 1st night, as the temp was too warm and the thermostat in the room was making no difference. The temp was lowered “centrally” but, we could barely sleep. (Rome was still pretty warm early November). After another uncomfortable night, I had to make an official complaint. And in fairness it was dealt with – I must say the hotel staff are simply awesome. They did all they could to make us comfortable. During the 1st night, we were given the keys to another room next to ours – which was “cooler”. We did sleep there for the night but made no difference – in fact it proved warmer than ours! After the complaint, we were moved to a Junior Suite (I know right) – with separate controls for the living and bedroom areas and given a fan as well! What is that for customer service!! And no ..this move was complementary as well!. So.. I have to score Customer Service… Score A+ Overall – I LOVED this hotel… its décor, its location… the staff…. Really impressed. (But please sort out Breakfast/Room Service/Thermostats) Thank you for making our stay enjoyable.

Classy, welcoming, warm and friendly is always fashionable. The hotel experience made the trip to Rome even more pleasant than it usually. Special thank you to reception staff and everybody attending the guests. We shall return

Been there a number of times. Friendly staff that remembers you and takes care of you - restaurant recommendations and getting reservations, booking taxis, handling luggage without tipping, supplied shaving cream when the overheard my mentioning to my wife, etc-. Bathrooms could use an update but are adequate and understand that they are in progress (could be finished by now - last trip beginning of October). Staying again in January, 2026. Beetles stayed there many years ago.