The Ritz-Carlton, St. Thomas

Our stay at the Ritz-Carlton St. Thomas was an all around outstanding experience. From the beautifully kept grounds and pool area to our perfect room. The employees in the Club Lounge are outstanding! Employees Harrison, Jemar, Catherine, Shirley and Corinthia are truly customer focused and made our 5 night stay extra special.

We really enjoyed our short stay at this beautiful hotel. Lovely staff and hotel right on beach. Paradise. Hope to visit again.

This hotel/resort was wrecked by Hurricane Irma several years ago, was beautifully remodeled. We were just there and it was fabulous- staff is amazing. Rooms are comfortable and nice. Right on the beach, with nice chairs and towel services. Multiple pools, restaurants, and bars. We really enjoyed our time at the Ritz in St Thomas

This is a review by my husband, who doesn’t have his own login to post the review. ---------- The RITZ Carlton, Saint Thomas. Amazing, memorable, fun and an everlasting experience. The best decision I have made about travel accommodation, in decades. This year, it was my wife's 50th and I wanted to surprise her with something unique and different. We also have 2 small children, ages 7 & 10. The Ritz Carlton was my immediate pick. Our philosophy is that if you travel somewhere unknown with small children, choose the best there is to avoid ugly surprises, disappointments or anguish. Do not penny pinch or fool yourself into thinking that you are some sort of a travel magician. I have tried that in the past, looking for deals, cut corners. . .and it turned out 50/50 in terms of excitement vs. disappointment. The Ritz Carlton Brand delivered what it is known for, worldwide. The moment we pulled into the Ritz Carlton with our rental car, the staff was extremely attentive, welcoming, happy and excited to see us. The Bellmen drove us with their golf cart to the section of the resort that is called CLUB LEVEL. Club Level is an all-inclusive accommodation, with complementary meals, beverages, specialized service, any sports gear you can possibly think of. It is a must do for anyone that expects being pampered, kick up their feet and truly forget about everything. The people, the staff, the elevated class in service, the attention to detail is what we will always remember. Hence this review, even though it has been 2 months since we stayed at the Ritz Carlton. Jemar, the front desk attendant of the CLUB LEVEL, is a true gem in the already beautiful and welcoming CLUB LEVEL Team. Attentive, knowledgeable, prepared and very professional. The moment we entered the reception area, he knew us, knew what we came for, knew what we were hoping and expecting. Although we arrived 5 hours prior to checking, he went out of his way to immediately assign us to our suite, with breathtaking views, perfect layout for a family of 4 etc. Breakfast, Lunch and Dinner. The CLUB LEVEL offers that as a complimentary service. A refined variety, elevated, delicate, savory and sweet. I had all kind of restaurant reservations setup across the island, only to cancel all of those after the 1st day of dining at the CLUB LEVEL. RUTH, MARIA, BERTHA stood out in the dining room. Shadowing us, mind-reading and fulfilling every possible wish, odd request (remember that we had children with us, a set of culinary pirates). One evening, I asked Ruth if she could showcase/prepare a typical, traditional island cocktail and in within a heartbeat, she assembled ‘Ruth’s Cruzan Confusion’. A mixture of the island’s local rum (called CRUZAN) and different fruit juices etc. That wasn’t part of her duties, task or responsibility. Just a kindhearted, proud and excited act of care. In conclusion, we vouched that we would never visit the same place twice considering how many destinations there are to see in our short lifespans. BUT our children are asking about a return. We are wondering about a return. We can’t wait to return. THANK YOU

The resort is nice. With great views and pools. The staff is welcoming and hard working, no delay for anything you need. However, if the beach is important to you maybe stay elsewhere. The water is not nice here with mossy rocks covering the area under the water as you enter from the beach it looks like green water.