Hotel Sacher Salzburg

We chose Hotel Sacher after checking many options in Salzburg — and it was the best decision! We arrived as walk-in guests and were welcomed so warmly. The concierge team was amazing — special thanks to Paul for helping us with football tickets and Michael for arranging our transfer to Munich, such a great driver! The reception was friendly and professional, the bar had delicious food and very attentive staff, and breakfast was just perfect — especially thanks to Aisha, who was so sweet and caring. Loved the little kids’ corner too! The hotel itself is stunning — elegant, even the design of room keys is interesting , bright rooms with both a bathtub and a shower, spotless bathroom, fluffy towels, and a complimentary minibar refilled daily. Everything was perfect from start to finish. We can’t wait to come back! All attached photos I made at this hotel: room, meal at bar, breakfast, bahroom

My husband and I stayed at this hotel in late September 2025 as part of our 10 year anniversary trip. We loved our stay here. The location was excellent. Right on the river and within walking distance to shopping, sites, and dining. The hotel felt like a classic luxury hotel with a turn down service each night. The staff was helpful and attentive. The room was clean and nicely appointed. While the room was small it was enough space for 2 people for a 2 night stay. There were no noise issues in the room. The breakfast buffet and breakfast menu were delicious and plentiful. The breakfast staff was also helpful and attentive. The lobby and bar area were very nice and clean.

We visited the Sacher Hotel Café to try the famous Sacher cake and enjoy some coffee. The staff were welcoming, and the atmosphere was wonderful. The Sacher cake was delicious, and the coffee was equally enjoyable. We look forward to returning when the weather is colder.

We simply cannot offer enough accolades to this hotel! The moment we arrived at the reception desk, we were warmly welcomed by the delightful staff. Flora and Sahara assured us we had a lovely room to celebrate our anniversary. As we were escorted to our accommodations, we were delighted to discover the rosebuds adorning the heart shaped duvet, a vase of blooming roses, the Sacher torte wishing a Happy 47th Anniversary, and a table set with fruit and treats! As we stepped out onto the balcony to admire the sights of Salzburg, we felt we were in a fairytale! The warm burgundy toile decor added to the charm. As this was our first visit, we appreciated all the recommendations by Michael, your fabulous concierge. Michael assisted us with securing reservations for the Panorama Sound of Music tour and we were even picked up at the hotel and driven the short distance to the meeting spot. He also secured reservations for the Mozart concert at Mirabellplatz, an amazing experience, as well post-concert cocktails reservations in the cozy lobby bar. Breakfast was a bountiful buffet in the pleasant dining room and Larissa was our excellent waitress. As we passed by the reception desk one evening, I inquired as to where I might be able to purchase the fragrant body lotion to take home. Florentina immediately said she would send a travel size bottle to us to carry back to Texas with us. We were constantly impressed by the outstanding staff. Hotel Sacher will always live in our memories as a magical stay!

Our 7 night stay at Sacher Salzburg was nothing short of perfection!!! From the moment we arrived to the bittersweet moment we left… everything was just amazing! It’s not just a hotel… it feels like you are at a friends estate. Everyone knows your name and your likes and dislikes. Every single employee we interacted with went out of their way to make sure we were comfortable, happy and content. I really wish I could remember everyone’s name, because every single person made our stay so special! There were so many people we interacted with. From housekeeping to valet to front desk to concierge. Each and everyone was so polite and kind and full of great tips and advice for Salzburg. Shoutout to Martha, Flora, Nick, and Michael. Their kindness will NOT be forgotten. It’s very rare to stay at a hotel for 7 whole nights and not encounter an employee that was less than helpful. Not one! Bravo to management! Every 5 star hotel should take note and learn from Hotel Sacher. Also the food and service at every one of their restaurants was exceptional. Breakfast was fit for royalty and all the servers remembered our orders by heart. The hotel itself was clean, comfortable, and beautifully maintained. But honestly it was the people who made it exceptional. We left feeling refreshed, and dreaming of our return. Thank you all for making us feel so cared for. The worst part of our stay was the leaving!