Our stay at Casa Sierra Nevada was incomparable to any other stay we have had anywhere. What a beautiful old hotel.. Our room was spacious, beautifully appointed and quite special ,with a door in the shower leading to the outdoor jacuzzi. The food was excellent and the service, the best we have experienced!

We had such a wonderful stay at Casa de Sierra Nevada. The hotel is incredibly beautiful and the small size of the hotel led to very personalized and attentive service. Highly recommended!

This hotel was so lovely and began with a wonderful welcome including a special welcome drink! All of the staff treat you like family and are so helpful! Lots to smile about - beautiful and clean room, delicious breakfast in gorgeous setting, incredible views of the city and in particular, the cathedral, from the rooftop restaurant, and excellent location for walking into the center of the city. Special thanks to Ana who greeted us with the yummy welcome drink and introduced us to the hotel, Jorge, one of the terrific folks giving a hand with luggage, Elisaria at the rooftop bar, who took a great picture of our group for us, Alvaro who was always smiling and pleasant as he served us breakfast, including the best tasting coffee, and Santiago in checkout! Those are just some of the staff names we noted but all the staff was terrific! Wish we had stayed longer!

This hotel is spectacular! The service is top-notch! The service went beyond all my expectations. Great time!!

We had the most amazing stay at the Belmond - Casa de Sierra Nevada, and we already can’t wait to go back. We have never left a review for a hotel but felt compelled to write this because of just how perfect our stay was. From the moment we arrived, the staff were incredibly welcoming, friendly, and helpful. My wife and I were traveling to San Miguel on a Baby Moon, and when we arrived they had a mocktail ready for her and pregnancy pillow already in our room. This is just one example of how thoughtful and attentive the staff was. We were also immediately blown away by the beauty of the property. The hotel itself is the perfect combination of luxury and authentic San Miguel beauty. The rooms were spectacular and the pool was amazing! Also the view from the Tunki rooftop bar was fabulous. Lastly, the food was delicious. We loved every dish we had at the hotel - they had a great variety of unique foods. While everyone took care of us so well, we want to especially thank Octavio, Laura, Alejandro, Andres (both of them!) and Jorge. We are so grateful for such an amazing trip!