NH Collection Plaza Santiago

I went to this hotel in October 5th - 9th 2024, but TripAdvisor would not allow me to click thta date, as the outer limit is now for stays since November 2024. Although I have taken a long to write this review, I had always intended to document my experience which is still so fresh in my memory and is such a happy one. I don’t think I have ever had such a surprisingly delightful stay at a business hotel. The highlight was coming down to breakfast every morning and being greeted and served by the most elegant Maître D I have ever encountered. I had written his name down, but have lost my notes. Such a mix of politeness and friendliness. I might as well have been dining in a 5 star restaurant. To deal with stomach cramps from the long trip, I asked for papaya one day, voila papaya became available on the fruit table. The next day at breakfast, he remembered my preference and brought it over right away, although the service was buffet. The breakfast range was delightful. Front desk staff, room service staff, were attentive, responsive and professional. I was very comfortable there and would be happy to visit again. I had also written down the name of the hotel manager, but I can’t find my notes. Such a shame. I would have loved to commend everyone by name. The two main male servers in the breakfast dining area, the front desk crew, the manager, room service. All tops. The location of the hotel is ideal, next door to the tallest building, where there is a shopping mall and a floor full of restaurants. Down the road from there is a street lined with restaurants of international cuisine. Fine hotel, highly recommended.

Wonderful service in this hotel! Very friendly, helpful staff. Good mattress, clean large room. Right next to large mall for any shopping, even groceries and tallest building on the continent, so easy for orientation.

Wonderfull hoye, at a greta location. perfect service. One of the best piscos of Santiago is served at the bar, don't miss it

We thoroughly enjoyed our stay at NH Collection Plaza Santiago. From the moment we checked in until we checked out the staff was super friendly and helpful. Hotel is in a great location within a vibrant area of Santiago with many restaurants and shops nearby. Hotel is also located only one block from tallest building in South America, with great views of the city and surrounding Andes mountains! Hotel also has a great breakfast buffet. Just a shoutout for the fantastic staff, Jose Valero at front desk was especially helpful. I would definitely recommend NH to anyone visiting the city. R Kenny

We had our last great view of the Andes from our suite which was tastefully appointed and cozy. Staff service was impeccable and breakfasts were generous and well presented. We chose this hotel for the heated pool as we are lap swimmers and its length was a compromise but it was compensated with great views. It is conveniently located to the Metro (Tobalaba Station) and a famous shopping complex (Costanera) with its famous view of the city and beyond. Wished we had stayed here in our initial stay in Santiago!