DO NOT BOOK THIS HOTEL!!!! They will hold you hostage, literary. I book my trip to Santorini in early spring (for mid July arrival). At that point the season had not even started. after doing some more research on the island I realized Santorini was not for me as it is in the hills and requires a lot of walking. I have requested to get a refund but the HOTEL MANAGER, refused to issue any refund. I could understand if I did this the last minute, but this was 3 MONTHS BEFORE MY TRIP!!!!! The hotel would not have had any loses in this case, they were jus GREEDY. CAN YOU IMAGINE IF A PERSON IN WHEELCHAIR HAD TO BE STUCK IN THE ROOM FOR 5 DAYS AND NOT BEING ABLE TO WALK ANYWHERE? Really poor management decision. This tells a lot about their attitude towards customer service!!!!!

Our stay at the Aigialos was fabulous! The view was spectacular. I did a lot of research to ensure we had the best and most interesting view of the caldera, mountainside and quaint buildings along the cliffs, and of course the beautiful sunset, all from our balcony. A spacious, clean and comfortable room, manageable stairs, and a great breakfast were mandatory, as well as easy walking distance to shopping and restaurants. Aigialos delivered and more. We compared it to Oia in person and were so glad we stayed here in Fira. The best part was the staff. The service was impeccable - every staffer was kind, responsive and helpful with a smile. Most impressive was that we asked for a private tour to be arranged in 2 hours, and it was quickly confirmed with a recommended itinerary. We had an outstanding driver at the best price. Impressive. Our stay was perfect!

We absolutely loved staying here for many different reasons. First, the staff was exceptional! Welcoming, helpful, friendly, and their service was top notch! Second, we loved that it was right on the edge of town so it didn't feel crowded or loud. Third, eating breakfast every morning our balcony is something that we think and talk about often. The view is spectacular. And lastly, our room was great. It was roomy and comfortable.

We visited for our anniversary treat and it didn't disappoint. The staff couldn't do enough for us, the room and view was stunning, and the food was amazing. We loved Santorini and would really recommend staying here.

Amazing room with amazing views!! We stayed in Skiron B. The suite was big, comfortable, and quiet. The views were amazing. Location was great. Service was top notch! A lot of great sights and restaurants in walking distance. Definitely consider this hotel if you are going to Santorini.