Andaz Bali

Andaz is a great hotel with a very different style and feel to traditional hotels. The layout and cleanliness of the room is so good, the atmosphere is the best. However, after 3 stays, the room smells very mouldy. They have definitely mentioned the mouldy smell, but they have only taken steps to spray perfume in the room. It has such a nice atmosphere and good facilities that I want to visit every year, but if they don't solve the mouldy smell problem, I will have to look for another hotel.

The most amazing hotel/resort I’ve ever stayed in. Beautiful, tranquil setting, spacious, clean, beautifully appointed rooms, amazing breakfasts (both in terms of choice and taste). Lunches/dinners also excellent. Staff in all areas within the resort were so attentive, polite and helpful without ever being intrusive. A beautiful resort and stay in every way.

This was such an amazing resort! The service was impeccable, especially making you feel like royalty like Rai did for us. The cleanliness of the resort is not comparable anywhere else. It's convenient to not even leave the resort by doing the activities there and eating at the restaurants as well. Loved our room!!!

Impressed by the amazing breakfast a la carte menu I’ve ever experienced! Most importantly, huge shoutout to the wait staff, housekeepers, security team, & all the staff we encountered at Andaz that went above and beyond to give us high-quality services.

We spent 3 nights in a Garden Pool Villa with 1 King Bed. We booked using Points (60,000 for the 3 nights, which I value at a total of $1,080) for a base 1 King Bed room, and used a Suite Upgrade Award to upgrade to an Andaz Suite. At check-in we were informed that we had been further upgraded to a Garden Pool Villa with 1 King Bed, which was very much appreciated – the perks of being a Lifetime Globalist! Location 4/5: The resort is right next to the Hyatt Regency, and right on the beachfront of Karang Beach in Sanur. It’s also within walking distance of many bars, restaurants, cafes, shops, etc. It took us about 20 minutes to walk to the new ICON mall. The beach in front of the hotel is very well kept, although, for my Greek standards nothing to write home about. Overall, though, I think the location is very good. Cleanliness 5/5: Excellent job by the housekeeping team, the room, outdoor area and pool were spotless. Service 5/5: Excellent service everywhere, from the restaurant, to housekeeping, to front desk. Professional and with a smile. Seems they have had really good training. Food (Breakfast) 4/5: The breakfast here is a big deal, and many people rave about it. You order “all you can eat” from an a la carte menu, and this, as I discussed with one of the servers, leads to huge food waste, as people will order, take photos, take a bite, and leave the rest. A lot of the food ends up feeding local pigs I was told. That’s a shame, and I believe the management should change their policy. Drop the price and say 3-4 dishes max. What I tried was very Instagramable, so very good looking, but taste wise is was just OK. I still give it 4/5 (very good) because of the service and the looks. Room 5/5: The Garden Villa is great. Especially the bathroom, it’s gorgeous. Not sure how I feel about the fish swimming in the small pond surrounding half the villa. Loved the small kitchenette and the included snacks and drinks, and the small walk-in closet. Overall, great design, great looks. And the dipping pool is great too. Common areas 5/5: The gardening and landscaping team deserved a bonus, they keep everything perfect. It’s a beautiful property. Value for Money 5/5: For the rate we paid, it was excellent value for money. If I had paid this rate for a base room, maybe not. Bonus points for sustainable practices: Nothing worth mentioning. • Location (10%) 4/5 • Cleanliness (10%) 5/5 • Service (15%) 5/5 • Food (Breakfast) (10%) 4/5 • Room (25%) 5/5 • Common Areas (5%) 5/5 • Value for Money (25%) 5/5 • Bonus points for sustainable practices: N/A • TOTAL: 4.8 / 5 = 5/5