The Canyon Suites at the Phoenician

Luxurious hotel-within-a-hotel that has a high end club feel. Front desk hosts act like club managers Max, Derek and Roger were all kind and professional. Kale at the bell desk was excellent. Dinner at Mowry and Cotton, very highly rated on Tripadvisor, was exceptional. Lobster gnocchi was a surprise and exceptional pairing. Christian and Gloria were wonderful servers. Q is a top ambassador for the hotel, and has a great presence. Six day stay flew by. Recommend the Grand Canyon/Sedona tour.

This is obviously an expensive place to stay but it is very high quality. There is a separate entrance area to the Canyon suites and a beautiful lobby area. The suites have their own pool but there were a lot of children staying when we visited before the Easter holidays and the pool is not adults only. Quite expensive pool side food. There are cabanas at the pool but these are very, very expensive to hire. Our room wasn't ready although we had called ahead but the hotel was very apologetic and compensated us for the delay which was a nice surprise when we checked out. Check in is quite late at 4pm but you can use the facilities before then. See the small card for things included in the resort fee - we used the car to take us to the Scottsdale fashion shops. We were able to use Marriott points for one of our nights which was helpful to reduce the cost. Staff were very nice and helpful - particularly the valet team. There is a good breakfast served in the lobby area (included) and this can be eaten outside which was lovely. The room was light and airy with a good shower although we would have appreciated a nightlight to the bathroom and a welcome card explaining the amenities including details of breakfast and the fact that the lounge serves evening food. The main hotel has several restaurants and we tried a few of them - there is a nice cactus walk to the main hotel. We had a lovely short stay.

What a wonderful experience we had during our four day visit at The Canyon Suites. Of course the rooms and surroundings are beautiful and first class. But what sets this resort apart is the spectacular hospitality. Many thanks to Buzz who greeted us each morning for breakfast, always with a smile and a cheerful word; to the wonderful concierge staff who were uniformly helpful and professional; and to the valet staff, always eager to help, including the free rides on the golf carts to get to some of the more remote areas of the resort. All in all, it they made our vacation memorable and enjoyable. We'll treasure our time there for years to come.

The place is nice and clean. Rooms are nicely furnished and very comfortable. Wife and I were disappointed in the pool areas given the cost of the rooms ($1k+). At the Canyon side (where we stayed) it was run amok with kids (which generally fine, but very loud) and there were no other pool options on this side. At the Phoenician side, the pools were rowdy as well, music a bit too loud for my taste and just lacking in general luxe quality. We went down to the adult only pool and there were rows and rows of seating, no views of the pool if you got in late - just the backside of those in front of you. Felt like we were at some Margaritaville resort in Houston more than anything - pool wise. Wished Canyon-side pool was a bit more upscale. Service was very good and friendly. Breakfast excellent.

Beautiful canyon suite - 1 full bath with shower & tub and a half bath. Lovely family room with a television and a small dining room table. The patio overlooked a beautiful garden. The breakfast was delicious. Buzz was fantastic- so personable and helpful. The grounds were impeccable. Rooms were clean and spacious. Staff were eager to help and were very professional. Can’t wait to return.