The Canyon Suites at the Phoenician

This place is still number 1 in old town Scottsdale. The rooms are amazing and the facility’s are still great. What makes this place truly 5 star is the staff. The staff went above and beyond thru our entire stay. The bell hops, front desk staff , concierge , pool staff all top notch. It’s hard to find a great quiet , clean , luxurious hotel in Scottsdale these days for couples and this place delivers. Thank you canyon suites staff

We stayed here on the first leg of our vacation back in April. Check in was smooth and efficient with no problems. We were taken to our rooms and shown around. Rooms were spacious and clean. Beds and bedding comfortable. There was some construction outside which is sight downside. It did not adversely impact us as we were out most of the day but suggest to check this. Breakfast buffet was included. Selection could be a little broader but more than adequate. All the staff were very friendly and helpful. We mainly used the pool facilities at the larger Phoenician, but it was good to be able to go back to the Canyon Suites which has a more intimate and person feel to it. Would return if on vacation in the Scottsdale area.

Luxurious hotel-within-a-hotel that has a high end club feel. Front desk hosts act like club managers Max, Derek and Roger were all kind and professional. Kale at the bell desk was excellent. Dinner at Mowry and Cotton, very highly rated on Tripadvisor, was exceptional. Lobster gnocchi was a surprise and exceptional pairing. Christian and Gloria were wonderful servers. Q is a top ambassador for the hotel, and has a great presence. Six day stay flew by. Recommend the Grand Canyon/Sedona tour.

This is obviously an expensive place to stay but it is very high quality. There is a separate entrance area to the Canyon suites and a beautiful lobby area. The suites have their own pool but there were a lot of children staying when we visited before the Easter holidays and the pool is not adults only. Quite expensive pool side food. There are cabanas at the pool but these are very, very expensive to hire. Our room wasn't ready although we had called ahead but the hotel was very apologetic and compensated us for the delay which was a nice surprise when we checked out. Check in is quite late at 4pm but you can use the facilities before then. See the small card for things included in the resort fee - we used the car to take us to the Scottsdale fashion shops. We were able to use Marriott points for one of our nights which was helpful to reduce the cost. Staff were very nice and helpful - particularly the valet team. There is a good breakfast served in the lobby area (included) and this can be eaten outside which was lovely. The room was light and airy with a good shower although we would have appreciated a nightlight to the bathroom and a welcome card explaining the amenities including details of breakfast and the fact that the lounge serves evening food. The main hotel has several restaurants and we tried a few of them - there is a nice cactus walk to the main hotel. We had a lovely short stay.

What a wonderful experience we had during our four day visit at The Canyon Suites. Of course the rooms and surroundings are beautiful and first class. But what sets this resort apart is the spectacular hospitality. Many thanks to Buzz who greeted us each morning for breakfast, always with a smile and a cheerful word; to the wonderful concierge staff who were uniformly helpful and professional; and to the valet staff, always eager to help, including the free rides on the golf carts to get to some of the more remote areas of the resort. All in all, it they made our vacation memorable and enjoyable. We'll treasure our time there for years to come.