Fairmont Scottsdale Princess

Have not seen a hotel as beautiful as this, there is no where in it's vast property that lacked, it was jaw dropping. We used golf cart pick ups often, since we were in the segregated gold club section. Breakfast and afternoon snacks were plentiful and the customer service top notch. Go to the steak restaurant, it was excellent. The only thing to keep in mind, is to make sure that you are billed appropriately when you leave, as they sometimes add some fees that they should not.

This resort is absolutely beautiful!! The staff were so friendly and accommodating too. We came here for my sister’s bachelorette weekend and they had a beautiful welcome gift for her and treated us like royalty the whole time!! The grounds are stunning, the spa was amazing (best massage I’ve ever received), the room was so comfortable (and HUGE)! We loved every moment and cannot wait to go back!

Our experience at the Fairmont Waterfront Hotel in Vancouver was excellent. The entire experience, from arrival to departure was memorable. All the staff - at the Concierge desk, the lounge, the restaurant - were extremely friendly, courteous and willing to go out of their way to help, whether it was in making tour reservations to restaurant recommendations and reservations.

Everything was incredible from the moment we arrived. Service, food and all staff members were just amazing. I can never stay anywhere else!

My girlfriend had raved about the resort as her happy place so she convinced me to go. In general the service was impeccable, the pools were nice as was the room. My major issue was the Spa. She had gotten us a couples massage which had access to all the spa facilities. Our first unpleasant surprise was walking in with our pool noodles only to be told they were banned because of a previous "incident" (what kind of dangerous incident can you have with a pool noodle??? And also, how incompetent are you that you allow one buffoon to ruin the experience of countless others? Smacks of sheer lazy "well this mediocre bad thing happened so the easiest solution for us is to just ban every noodle"). The massage itself was phenomenal, and the basic spa facilities (steam room, sauna, cool dipping pool etc.) were nice. However, the pool was a mad house. Every seat was taken and there were people constantly scrambling for chairs. Apparently there had been zero thought to capacity planning, especially since they had sold a ton of day passes to locals. The noise was constant, not even remotely calm. The pool itself used to have big floaty chairs which had been removed, I guess for their deadly potential. The misters that used to be part of the framework to cool people had been removed as part of renovations. Even basic maintenance seemd to be overwhelmed, as the coffee maker was blocked, and then when unblocked there was no milk in it. Basically this calming $250/person spa was a Times Square Zoo. After all the praises my girlfriend had sang about the spa, it was extremely disappointing. I don't know how this hotel compares to others in the area, but we're definitely going to investigate.