Fairmont Scottsdale Princess

Stayed here for a recent conference. Very impressed by the quality of meeting spaces, grounds, and rooms. The food provided through the conference and prepared by the hotel was excellent. Rooms were comfortable with spacious patio to sit and relax.

Overall, my stay at the Fairmont Scottsdale Princess for RGC ended up being a good experience, but it did start off very poorly. I paid for an upgraded room and was placed in a room that did not feel upgraded in any way. I was initially told nothing could be done, but after speaking with other attendees paying the same rate and seeing their rooms, I went back to the front desk to address it again. This was especially disappointing because the first two days before my conference were meant to be relaxing time with my daughter and newborn grandbaby, and the accommodations made that difficult. Thankfully, Colin and Jacob at the front desk were excellent. They listened, helped resolve the issue, discounted the stay, and moved me to a much better room. Overall, the staff was very kind and went out of their way to help. The only other area for improvement would be clearer front desk communication about the property, especially how and when the golf carts are used. Once I figured it out, everything worked well. My advice would be to be very specific about the room and the distance. It is from the lobby of the hotel. The photograph when I booked my room online was a far cry from the room I received, and if there was mention of the distance I missed it.

Something for Everyone. We had a wonderful two-night stay in one of the private casitas. Everything was fantastic. First and foremost, the resort is vast, featuring multiple pools, restaurants, and shops. There’s truly something for everyone here. The rooms were immaculately clean and well-appointed. The only slight disappointment was that we didn’t have enough time to visit the spa. Overall, it was a fantastic resort, and I would definitely return.

My family and I reserved a Privado Casita and arrived to find that location is a separate lobby and entrance to the property. Immediately my wife and I were concerned to be too distant to the entire properties amenities. One of the welcome staff at the Privado lobby, Ryan, took us for a tour of the property i and immediately we knew the level of attention and hospitality was going meet or exceed our expectations. We were greeted even by Chana after our tour as our room was not ready yet and Chana could not have been nicer and Kind. She made us comfortable with their welcome drinks and snacks. She made my kids laugh and my wife and I feel at ease. The entire stay from that moment on was fantastic. The restaurants on property were delicious to include Toro by shuttle. Room service was fantastic and drinks to the room were as if just ordered from a bar. Again, big shout out to Ryan and Chana for being responsive and hospitable during our entire stay. Also. Thank you to Sarah Vaughn who created our entire itinerary for The trip to include golf, kids golf lessons and dinners. Can't wait to come back!

Collin was great, very professional!