Hotel Valley Ho

There was nothing specifically wrong with our stay, but there wasn't anything exceptionally right, especially given the price point. We loved the MCM vibe, but room amenities were basic and the pool was mid. Two high points - we loved our poolside balcony, and the food and staff at Zuzu were great.

Hotel was very nice and we had an amazing few days at the pool. Food and drinks were great and the best part was the service we received from Alex who was always smiling and working hard to make our stay memorable.

Had such a great stay at Hotel Valley Ho! The location was perfect—super convenient and easy to get everywhere we wanted to go. The property itself is beautiful with a really fun, vibrant vibe. We especially loved the food at ZuZu—it was a highlight of the trip. Everything from the atmosphere to the service made it a really enjoyable experience. Would definitely stay here again!

I was at the Hotel Valley Ho for a business workshop, so stayed in the hotel as well as experienced their catering. Both were great, but I'd like to point out the customer service. One night I got back to my room after dinner and noticed that my diamond hoop earring was missing. I went back down to the restaurant to look for it and the staff were incredibly helpful. The waiter helped me search for it under the table, the manager took a photo of the (non-missing) matching earring and alerted their Security. I immediately retraced my steps back to the meeting room and couldn't find anything. On my way back, I met a security guard with a flashlight looking for my earrings (at 9 pm at night). He let me into the meeting room and searched with me. I ended up finding it when I got back to my room, and I was incredibly grateful for their fast action (by 3 people!). That's a sign of great customer service!!

I love the hotel - great vibe, team and experience. The amenities are top notch and I love how walkable everything is from the hotel. One note of caution if you choose or end up in a west facing room (the mountains). While the sunsets and mountains are spectacular, the physical plant and kitchen exhaust are on that side of the hotel - both made hanging on the patio pretty unplesant. And one morning the garbage truck arrived at 5am to pick-up the hotel trash...very noisy. Not so awesome. Mostly, just be aware of that dynamic. All in all, though, a really wonderful hotel and place to stay.