L'Auberge de Sedona

I don’t write negative reviews, but this was so bad, I feel I have to. This is in no way a 5 star experience. It is a bait and switch from the pictures online to the empty promises of the staff. Our guest room had broken A/C and we were told to sit by the river and they’d deliver fans and our bags, which they did not. We were then told to go to dinner, returning to our bags, but still no fans. Our room had one bed instead of two and was 96 degrees. It was unbearable. The next day they said they move us rooms, but not until 4pm check in time. So, we had no room and were going to use the pool, but that was closed. So they suggested we once again, go sit in the river for the next 7 hours. After pushing, we got our new room expedited, but still, no bags, again. This continued with the same theme surrounding the room service tray pick up, the in-room coffee maker breaking and ANOTHER A/C breaking, leaving us without air in this new room as well. So, out of 4 nights, we only had 2 with air, in Sedona, in July. The apologies were continual, but not authentic, as nothing changed. It was supposed to be a relaxing trip for my 50th birthday and instead, it was constant work to get the basic level of service. I was told by the manager on check out, that they’d take care of room charges, and work on more credits, but 6 days later, 3 emails, and 2 phone calls, I heard nothing. Please don’t waste your money. Truly. You’d be better off at a 3 or 4 star.

The first time that we visited L'Auberge was July of 1984, just a few cabins and the restaurant were there. The food, service and atmosphere were out of this world then and it is still great over 40 years later. So good that, we are planning on driving up from the valley twice a year. We come in on 179, and it is just desert for a few miles, then we round a curve and there it is- - - -the beautiful red rocks of Sedona. It never fails, when we round the curve, relaxation washes over us and the tension of daily life is gone and you can feel the tension as it leaves!!

Everything was perfect from the beds, to the comforter, to the creek, to the back patio to the staff. Was really a relaxing stay. The vibe was just peaceful.

Probably in the top 5 hotels in the world we’ve experienced abc we travel a lot. Fabulous at every turn. Perfection from check in to check out. Don’t know what else we could’ve asked for.

We stayed at L’Auberge de Sedona for five unforgettable days. Our beautiful cabin, surrounded by peaceful country settings, had a large private patio with stunning red rock views. We went hiking in the mornings before the temperatures soared over 100 degrees, allowing us to enjoy Sedona’s breathtaking trails comfortably. One afternoon, we visited a local winery—a relaxing change of pace. Mornings were cool and peaceful, with breakfast at Cress by the serene creek, watching ducks swim by. We also dined there twice in the evening. A perfect blend of nature, adventure, and tranquility.