L'Auberge de Sedona

Overpriced and no luxury service. would not return. Property is cute, but don't expect any hospitality or timely service during your stay. Everyone "is just too busy" to help you when you stay there for $1200/night.

The setting is awe inspiring. The grounds are spectacular and the views are unprecedented. We would highly reccomend to frineds.

I’ll start by saying that the property itself is stunning and the views from the duck pool spectacular. A huge shoutout to Mr Hugo and Mr Q as they were very genuine, sweet and helpful. That being said, I just couldn’t love it. They mentioned they would text us when the room was ready, but the text never came. After 4 pm we went to check in and they gave us the room. The view from the cliffs (new rooms) is stunning but the noise from the tour trucks in the back and the long walk down to amenities was difficult. Our VIP welcome amenity and note from travel agent was never placed on the room. The room was new and nice, but missing obvious things like hooks to place your towels or toilet tree bags in the bathrooms. It was a nice room but did not feel 5 stars. The hotel has questionable charging practices. At breakfast they charged $10 for splitting an omelet without disclosing upfront there was a splitting charge. On the second day we were charged for items that were purchased from a different side of the property already just because they were at the table. The hotel charged us $75 per day!! for a rollaway bed that was neither requested nor was in our room. Even though i called them back after checkout to request this be removed and an updated bill provided via email, my credit card still shows the before removal of the fee cost so I will need to call them again to request this looked at. When I called them the lady on the phone also made me feel like I was a bother and not apologetic at all that this had been incorrectly added to our bill. The hotel offers different activities that are included in the resort fee, however after adding the room fee, parking fee, assessment fee, state fee, parking tax fee etc it ended up being over $200 per day of fees on top of the cost originally booked that said it included all taxes. I understand that resorts have fees but I don’t expect that to be over $600 for a 3 day stay. Overall I wish I would have stayed at Ambiente…. All the checkout process, weird charges and the fact that they still owe me money has left a sour taste on an otherwise lovely property

A topnotch experience. Everyone we met (from the Front Desk to Valet to Restaurant Staff--to Bartender at Duck Pond) was wonderful. The property is beautiful, relaxing, and beautifully maintained. Our spa cottage was lovely, quiet, immaculate, spacious, and relaxing. Special shout out to Liz, Celene, and Rachel Smart at the Front Desk. Thank you for making us feel so welcome.

We enjoyed our stay at the Lodge. Mia, at the concierge desk, helped us set up two Sedona Jeep Tours-Stargazing & Mystic Earth. Both were a treat and a great way to explore Sedona for the first time!