Visited last April 2023 for my birthday. Forgotten to write the review till I booked another stay later this year and looking forward to it. Was upgraded to 1 bedroom villa with GHA membership and just nice for my birthday celebration. There were complimentary cake and welcome amenities. Balloons and pretty ones. Even the next day at the breakfast restaurant, the staff also knew it was my birthday and brought me a slice of cake too. This is indeed good customer experience. Was a fantastic stay and stay tune for the next upcoming stay review.

The service and staff make this one of the most enjoyable luxury hotel experiences you will ever have - just go! The natural beauty and tranquillity are the perfect balance for the hustle and bustle of downtown SIngapore. That said this is the perfect location from which to explore Singapore and is only a 15min Taxi from the harbour, Raffels or 20min to Chinatown. The hotel is beautiful and the rooms are so very well appointed, but the food and service are what really set this property apart. The breakfast is different level with options for every taste. The team however are what takes the experience up a level. Jason ( Arasu) and his team made every effort to make our stay special, it was my Birthday during our stay and they all made it so special with everything from cakes to balloons. The extended team at the pool especially Samuel were so attentive and nothing was any trouble. Everywhere we went in every restaurant the team were aware of mt wife being vegetarian and provided appropriate menus, options and recommendations with no prompting or reminding. Those touches are what makes this a must-visit hotel. We too many experiences to mention them all but it was a truly memorable 6 days, if you are looking for the balance of relaxation and tranquility with access to all that SIngapore has to offer the Capella Sentosa is an exceptional choice.

Grace is really good in her job，not only in her job but also have a great passion of introducing Cappella which let me feel love and relax. Let me know more about Capella and can easy explore the hotel and the brand ，including history，F&B，i had a great experience in SPA room，it is a good idea to give her a higher rank or salary:)，thanks for giving me a good night here!

We were greeted by Adoncia and Erin upon our arrival at the lobby, and they showed us an excellent example of how amazing of an experience we were going to have! Although there was a slight lineup at the counter for checking in, they made sure our family was comfortable by serving us iced lemonade and towels. When it was our turn to check in, they did an excellent job of explaining the various amenities that Capella had to offer, as well as the dining locations and hours. They then showed us our rooms, and explained patiently how we could use the iPads to control the lighting, curtains, and also order any food or refreshments as well as ask for help. Lastly, they kindly let us know that the AC would be turned off if we kept the doors open. To surprise us before they leave, they also delivered delicious macarons for us to enjoy in our rooms! Despite the large amount of questions I had peppered them, they remained friendly and helpful with me and my family throughout the entire check in process, and we are very grateful to have Adoncia and Erin help us settle into Capella!

We always enjoy the personal touches laid out with the turn down services. We enjoy the breakfast immensely (miss having the peacocks around but understand that could be for hygiene reasons). We return year after year because the Capella is tranquil, pristine & the no other hotel offers the afternoon high tea which we always utilise if we are having a day by the pool. Fantastic facilities, service and friendly/attentive staff. Definitely going back again.