Check-in begins with a welcome greeting. Hotel also have healthy fruit water for those who are waiting long to check in. After a careful and friendly check-in, the heavy luggage escorts you directly to the front of the elevator on the first floor. here is a historic site called Hwangu dan right next to it, and if you are assigned a room in the direction of Hwangudan, you can also see it in the room. If you want to take a commemorative photo in your room, please request the lower floor, not the higher floor. Once checked in, club lounge access customers can enjoy special previlliges. Wrap up the afternoon with sweet snacks, soft drinks and coffee on a hard trip to visit. There is also a swimming pool inside the hotel, and massage chairs are also prepared in the sauna. Have fun at the happy hour, where simple liquor and snacks are served at the club lounge. If happy hour is not enough, you can find additional things to enjoy on the nearby street or at the lobby lounge on the first floor. After a strange but pleasant night in Seoul, a pleasant morning breakfast awaits. No matter how busy you are, please don't skip breakfast. Open your morning with fresh juice and coffee prepared by a professional barista. Food prepared carefully one by one so that Eastern and Western foods are balanced provides enough energy to cheer up the rest of the journey. There are simple bacon and meat ham-centered egg live station dishes, Mapa Tofu, a popular tofu dish recently, and Japan's Misoshiru and NATO, as well as Korea's representative soy sauce bulgogi and Joseon Hotel Kimchi, the best in class kimchi in Korea. Open your morning with fresh juice and coffee prepared by a professional barista. When I come out after eating, the staff gives me a greeting. Have a nice day today. It means that your next journey will begin soon. Personally, I evaluate this hotel as follows. Marriott Bonboy Hotel in Seoul #1 Among the five-star hotels located in Seoul #3 It is a hotel that provides good service at a reasonable price, and the location is optimal if you have plans to visit Myeong-dong, Insa-dong, and palace tourist attractions. However, the facilities are somewhat classic and old, but they are well managed. If you wish to watch a movie through mirroring among TV functions, please make a separate request to the hotel.

Comfortable and relaxing stay in downtown Seoul! Appreciated the team accommodating my request for an early check in at short notice. Super comfortable beds and large rooms… close proximity to markets and lots of shopping! Would definitely stay at this hotel again in the future.

I had a really good time with my baby celebrating his 2nd bday. I loved the kind hospitality. The food was really good. The swimming pool is good for kids, because there were two jacuzzis. U can rent every stuffs for swimming and exercise. ( tube, swimming cap, jogging suits, shoes etc) Enjoyed everything! Thanks!

I’ve been staying for 10+ years at this property with a few exceptions and overall there is a distinct sense that things are going downhill. Both housekeeping and maintenance are showing signs of serious decline. No upgrade offered as a Platinum member but access to the lounge is given plus the option to upgrade the breakfast to the main restaurant (Aria) - neither are particularly pleasant. The lounge is a crowded affair, with a makeshift buffet dressed in the middle of the room - looks downtrodden and low quality, as is the food served. Staff there seemed overwhelmed and rushed to clear tables. I stepped away for less than a minute and returned to an empty table despite not having finished. Breakfast downstairs is underwhelming. Food quality is very average and selection quite standard. Orange juice was basically pure pulp, undrinkable. The main issue however is with housekeeping. Three examples, which whilst seemingly small are clearly indication there is zero thinking in the way things are managed. First, immediately upon checking-in I found a spare pillow at the foot of the bed. Having an out of place item made me wonder if the room had been checked or fully cleaned. Called and a manager turned up, looked at the pillow in complete silence for a good 15 seconds with absolute dismay, made a furious call and then explained the issue while assuring me the room was the one I should have been assigned and had been cleaned and checked. It turned out the item was requested by another room and had been misplaced. Secondly and more tellingly, the shower head was badly leaking which would be obvious to housekeeping. I forgot to mention it on day one, and nothing had been fixed when I returned. This alone is the core of the issue. Housekeeping are simply not empowered or incentivised to correct/highlight issues for the benefit of guests. Whomever serviced the room would have had to see this (unless they don’t clean the bath, which would be another issue entirely) and yet instead of having it fixed they continued to use a very leaky shower head. Third example - the bed has a large bolster pillow which contrary to all the others does not have a cover - so it is unlikely to be changed between guests. I placed it at the very top of the wardrobe upon arriving and for three days it stayed there untouched. On day four however the person servicing the room decided to put it back on the bed on clean sheets. Extremely annoying as it was being stored in a dusty area and as mentioned is in any case unlikely to be changed frequently. As a side note this item makes no sense whatsoever and should instead be made available upon request. This is not hygienic at all. Aside from these, the main lock failed on day two preventing me from returning to the room between two nearby meetings to retrieve an item. It was fixed by the evening. To balance things, there was an attempt at service redress with the delivery of a nice note, half bottle of wine and snack. Certainly appreciated but frankly also quite irrelevant in the middle of the stay when other issues developed thereafter. So overall there is a very clear issue with maintenance and housekeeping standards. It won’t necessarily detract me from returning, as I really like the location, but I might consider other options as more clients move to Gangnam.

Excellent stay, enjoyed all the amenities , sauna, excellent breakfast. Location is central to all activities, walking distance to the Palaces & train station.