Luxury villa surrounded by lush greenery, massive rock formations on the Indian Ocean. The breakfast buffet was among the best we've had. The staff was kind and attentive. The beach snorkeling was comparable to scuba diving. We loved Six Senses Zil Pasyon and highly recommend it.

We selected Six Senses Zil among others great hotels due to our terrific experience at Six Senses at the Douro last year. This is a family friendly resort. Most of the guests were families by the time we were there. If you are a honeymooner, check if this would be what you need; it would not be a secluded couples-only experience. If you come as a family with kids, check your kids needs as for food and activities to guarantee you would find what you expect there. Nature at Felicite Island is gorgeous. The villa was great and housekeeping was good. Spa service was excelent. Wi-fi was terrible, unstable and unreliable. If you would need for any reason a good connection there you would run into trouble. The major issues were with food, the kitchen and services. The GEMs (what they called their buttlers) were basically unhelpful, not to mention misbooking our dinner appointments, transportation, etc. Beach service is non-existing (they should state this clearly) and pool service is almost non-existent; totally substandard. They have issues with food and stock managing. Many of the main ingredients and dishes were not available. Couple this issue with a very limited menu (check the kids menu if you come with kids). We expected an excess of food...not shortage. THis might not be a place for you if you are a foody. Good food does not to be fancy, but this kitchen is simply not tasty (other than the shortage). Breakfast was good, but its service was terrible, almost non-existent. No one to take care of empty buffet plates, to remove empty dishes from the table, juice machine that does not work, etc. To add to the damage, they kindly offered us a late check-out which was highly appreciated since our heli ride to the main island was in late afternoon; just to receive a message in the early morning that they would need to cancel the late check-out since they had an overnight booking for our villa. They stepped back after we complained to the manager, but the damaged was done. Very annoying, never seen something like this before in decades of travelling. We were truly disappointed. Be aware.

Difficult to know where to start. The room had a beautiful layout, sensational views, well equipped with Fridge, wine cooler, coffee machine and Ice maker, however it was showing its age, a little and needed attention soon. The beaches are not particularly inviting or impressive. There is basically one restaurant where you have breakfast lunch and dinner, save for the theme nights where the ocean restaurant opens. On one occasion for breakfast I ordered scrambled eggs on toast with Avocado, I was told the avocado wasn't freshly sliced but more of a Guacamole, I said no to the Avocado. along comes an inch thick slice of toast half covered with Guacamole the other in what I can only describe as half an egg scrambled, It was quite pathetic. I sent it back and was told the chef had been asked to make me a very large scrambled egg, all I wanted was a normal portion nothing else. Before dinner we had a drink in the bar, I ordered a Gin and Tonic, there was no tonic in the bar the guy had to run to the store room he brought back 2 bottles, what cocktail bar is not stocked with Tonic water?? Chopsticks night was a disaster at a cost of £150 per head for those on bed and breakfast it consisted of a limited 2 choice per course menu. we decided on the Lobster spring roll, which had exactly zero lobster in it, followed by the Rendang beef, It was so tough basically inedible . We complained to the staff and a discussion took place with the Executive chef who basically walked off and said nothing. To add insult I ordered a bottle of wine and the waitress who brought it over to the table had never opened a bottle of wine before, so I had to open it myself to save her from being embarrassed. After that evening we had room service 3 time which was good, but didn't envisage eating Pad Thai in my room for a week. The resort seemed totally understaffed with the exception of Marcus who worked the Pool, the bar and the restaurant nobody else there seemed to care in the slightest. I get the whole Six Senses theme, but this bordered on a complete lack of service and attention by everyone. We cut short our stay by a day , and went to the Constance Lemuria, totally different vibe but let me say the food the service and the attention was absolutely top class and very much welcomed. You just get the feeling that since the IHG takeover in 2019, too much emphasis is put on expansion and profits over good old customer service.

We came here in November and when we got home we told some friends what a fantastic place it was , we are currently on a cruise and we asked if we could call in to show our friends how nice it really is , they were so impressed by it that they will be booking a holiday very soon here . John the food and beverage manager was so very hospitable made us feel comfortable and really couldn't have been more obliging . Most definitely not my last visit here .

Having a brief trip to one of the most beautiful resort hotels in the world looked after by John the manager a delightful guy This is truly an immaculate resort hotel in paradise. Looking forward to our lunch in surroundings that could not be surpassed. I shall return here with my wife at the earliest opportunity