The Ritz-Carlton, Shenzhen

We just had the most magical stay here. This truly is a five star hotel with top service and beautiful rooms/facilities/ great location/ delicious food! We had the lounge package and it was so worthwhile! Special shout out to Aaron who made our stay extra special!

We would like to share our recommendation of The Ritz-Carlton Shenzhen. We have stayed at this luxurious hotel multiple times, enjoying the club lounge access room and the exceptional variety of food. The hotel’s high standards and excellent service from the entire staff truly stand out. We would like to specifically note Mr. AARON FAN, the Assistant Front Office Manager, who personally assisted us throughout our stay. He ensured that all our needs were met and was a key reason why we keep returning. If you’re considering booking, we highly recommend This hotel for an unforgettable experience.

Outstanding Stay at The Ritz-Carlton, Shenzhen – Special Thanks to Mr. Karan Jain My stay at The Ritz-Carlton, Shenzhen was an exceptional experience from start to finish. The property is beautifully maintained, the rooms are elegant and comfortable, and the dining options are outstanding. Every detail reflects the legendary Ritz-Carlton commitment to luxury and excellence. What impressed me most, however, was the extraordinary level of service throughout the hotel. Every team member I encountered was warm, professional, and genuinely dedicated to making guests feel special. This level of consistency does not happen by chance — it is a reflection of great leadership. I would like to express my heartfelt gratitude to Mr. Karan Jain, the General Manager, for his hard work and dedication in upholding such high standards of hospitality. His leadership is clearly visible in every aspect of the guest experience, and it truly sets The Ritz-Carlton, Shenzhen apart. 🙏🏻 to him and his wonderful team, my visit was not only comfortable but also memorable. I look forward to returning and will highly recommend this hotel to anyone visiting Shenzhen. Mr. Karan Jain Ritz-Carlton should be proud of you !) Special Thanks to Hiussein Bar are he is your gude amd help

Shenzhen ritz carlton was our start hotel for our 3 weeks trip and the last before return First about the hotel We,arrived around 0600 am for checking in , way before check in time At the reception and due to my ambassador level , they immediately upgraded to an available suite , We were very grateful after 12 hours on a plane But the best of this hotel is the very friendly lounge , being vegetarian , they prepared special food for me Shenzhen is a great place for shopping , we filled up a new luggage , that we left at the hotel until our last stop before return , after 3 weeks touring china

Checked in room 1701 28th June 2025 for a two-night stay. Room is nice and spacious bed comfortable. Hotel staff had been kind enough to decorate the room and gave us a small cake as it’s our anniversary (see pics). Had dinner at the Chinese restaurant. Great food, excellent services. And yet…. I found a dead cockroach in my room this morning. Good thing I am notparticularly afraid of cockroaches and that it’s dead. But DEAD COCKROACH in a guest room?? How did that happen??