Park Hyatt Siem Reap

The location of this hotel is great - within walking distance to a great number of eateries, shops, the night market, the main river, etc. Also it's about 20 minutes drive from Angkor Wat Park. Check in was smooth and pleasant enough. We booked three rooms and unfortunately, I booked the wrong room for myself - Executive Suite King with private plunge pool. Do not book that unless you really need a private outdoor area to sit and burn yourself under the scorching sun! These suites are located on the ground floor near one of the pools (the smaller one). It is also exposed to all the noise from the streets and especially the temple nearby. Everyday, you'll hear lots of chanting and sounds coming in, though the room itself is barely adequately insulated from the outside noises. I would recommend booking a room in the main building itself. They seem to be more modern and the sound insulation is better. The room / suite itself was just ok, though the real standout was the bed, which had a firm mattress, which I really liked a lot. Water pressure was ok (not great). As expected, the room had some mosquitoes. There was no writing desk! Housekeeping was good and consistent. Breakfast was underwhelming and to a large extent, disappointing. A very limited array of fruits and the buffet spread looked rather sad to me. You can order dishes, noodles and eggs from the menu, but I did not find anything that was spectacularly good. The park hyatt in Bangkok has a far superior breakfast spread. The room prices here are on the expensive end for Siem Reap. So value for money is not great, in my opinion.

I came in to their restaurant The Glass House and their chef not only went over the menu but walked me into their bar The Living Room and the main hotel to show it to me! I was so impressed I went back for a drink. They treated me like a queen even though I wasn’t a guest there and brought me extra amuse bouches to go with my wine. I’m definitely staying here next time for the lovely property and the incredible staff. Well done, Park Hyatt Siem Riep!

Just fantastic! Conveniently located, accessible to many restaurants, walkable to the pubs, and a supermarket down the street. We had a suite on the first floor. Despite facing the main road, we could hardly hear the street sounds. The room was impeccable - clean, firm mattress, power sockets next to bed, bathroom was a nice size and two toilets with a pantry. This was one of the better rooms among all the Park Hyatts that I have stayed before. Meanwhile, I heard that the villas have not been “updated.” My friends heard chanting from neighbouring temple which kept them awake. The villa was even smaller than my assigned room. Anyway, probably good to choose a suite than villa. Service from team was great and efficient. The staff were attentive and cater to our requests quickly. Meanwhile, I thought the breakfast could have been better. The choices were many on the menu but quality was lacking. It was a rather standard fare with no surprises. I was not wowed at all. Lastly, the spaces across the hotels were immaculate. Evident from the pictures, you can see that the spaces are quite well designed.

Typically, a luxury hotel in the heart of a city is not my first choice, but the Park Hyatt Siem Reap completely exceeded our expectations. From the exceptional service and attentive staff who anticipated our every need, to the perfect central location, every aspect of our stay felt effortless and refined. The breakfast and dinners at The Dining Room were outstanding, and evenings in The Living Room enjoying expertly crafted cocktails became a highlight of our trip. The hotel also served as the perfect base for our incredible two-day experience exploring Angkor Wat and the surrounding temples with The Lux Tuk Tuk tour. After long days of touring in the Cambodian heat, returning to the calm, elegant atmosphere of the Park Hyatt felt like absolute luxury. Together, the hotel and tour created an unforgettable Siem Reap experience that we would highly recommend.

We had a wonderful experience! The level of customer service is superb! We highly recommend this property to future travelers!