Grand Hotel Continental Siena

We came to Siena to celebrate our wedding anniversary with friends and family, stayed in this magnificent hotel for a week and had the most enjoyable experience that exceeded our expectations in all areas. From excellent location and elegantly appointed rooms and common areas to ample breakfast, impeccable customer service and relentless attention to detail - GHC delivers! Many thanks to GM Nathalie and her staff members Federica, Anastasia, Elena - no request was too small or was left unattended. Furthermore, the hotel team went above and beyond to make us feel as valued guests: we were truly touched by welcome gifts, a gorgeous bouquet that was specially made to match my dress colors for our photo shoot at one-of-a-kind Salone delle Feste and even a toy provided for our grandson during our private dinner at the wine cellar (highly recommended!) Thank you for exemplary hospitality in the heart of Siena, we can’t wait to be back!

This was one of four hotels we stayed in during our last trip to Italy. It was our definite favorite of the four. We were there for only one night as we were during an overnight trip from Florence. We arrived early but luckily our room was ready so we checked in early. The room was a nice size with all the amenities you would expect from a 5 star hotel. The bed was very comfortable. Water pressure in the shower was very good. Breakfast was excellent, in fact, the best of the four hotels on this trip. The staff was always very friendly and helpful. The location was excellent as this hotel is right in the heart of Siena. We don't usually return to the same hotel when we travel as we like to try new places, but if we ever return to Siena we would make an exception and stay here again.

Perfect location for our first time in Siena. From the moment we arrived, the staff was incredibly lovely and knowledgeable. Elena helped us make each of our dinner reservations, and they were all delicious. We had a particularly nice time with Giulia who knew quite a bit about wine — she gave us a special tour of the cellars which is a must if you’re a wine lover. Would definitely recommend staying here for anyone traveling to Siena!

Great location. Beautiful tradional room - not huge. Beautiful salon upstairs that doesn't get enough use - it would have made a great lobby or bar/dining room. Staff very professional and polite. We got a complimentary bottle of Cava as we were celebrating our wedding anniversary which was a nice surprise. Complimentary water in room. A v pleasant stay.

We stayed three nights at the Grand Hotel Continental. The location right on the Main Street is perfect for walking all over Siena. At check in we were greeted by Lara who had the most bubbly personality. She showed us to our room and made us feel so welcome. She even translated an Italian email I had received about our train schedule. The hotel was once a palatial residence and is gorgeous. Crystal chandeliers and frescos everywhere. The bar area is lovely with colorful velvet furniture. Our room was spacious and had plenty of storage. The bed was very comfortable. All hotel bathtubs are very deep and very slippery. This was the only hotel to provide a rubber tub mat so you don’t fall. A welcome touch. On the vanity were a small bottle of wine and a box of cookies along with a personal welcome note. We assumed these were complimentary and consumed them. The next day another bottle of wine appeared. We did not know until checkout that these were minibar items and we were charged a total of $75 for these three items. The vanity was located on the opposite side of the room from the minibar, so we never considered these were minibar items or we would never have touched them. I think this is very deceptive not to be marked and certainly left a bad taste at checkout on an otherwise delightful stay. We would still recommend this lovely hotel right in the heart of Siena.