The Saint Paul Hotel

This is a historic, charming albeit outdated hotel in the heart of St. Paul. I was having a relatively good experience except tonight I called the front desk because we had been here three days and yet the hotel had not once replenished our room bottles, and I politely asked them to bring up two bottles of water. The hotel desk said they'd bring it up. At no point did the lady I spoke to allude to the cost of the bottles: I assumed they were complimentary given the omission but was nevertheless ready to pay a reasonable price. When the water arrived, the charge was $30. I kid you not, $30 for two 20oz bottles of water that each costs less than $3. I was and remain flabbergasted, except to top things off, I called the front desk and politely told them I had not opened the water and instead did not want to be charged for the bottles, though I kindly offered to pay for the room service charge and tax ($3). The lady at the front desk snarkily and abruptly said "ok", before proceeding to hang up on me. The charge was still there when I checked out. It is a shame that this hotel gouges and treats its guests this way.

The Christmas ambiance made our stay magical! Great atmosphere and clean hotel. Great staff and valet service was wonderful!

Had some Expedia credits to burn so we decided to take a local break at a wonderful Hotel 🏨……but it was a little cold the day we picked 🥶🥶👀

Always love staying at this historic hotel. Very comfortable with amazing staff and food! Highly recommend this excellent hotel.

I love, love staying in St. Paul as opposed to the Minneapolis! And in big part because I try to stay at The Saint Paul Hotel... Classy with old style elegance is the name of the day there with a well trained, professional and courteous staff. And what a bonus having the St. Paul grill right as you come in the place for beverages or dinner. A true win-win!