Super location and stunning view , overpriced above average facility. The place lacks real warmth. Few months ago I was visiting Taj Mahal in Agra , India and I stayed at the Oberoi. I truly suggest some one from your side to take a look on how things are done there

If you are looking for accommodations where things are just going to be nice, then nicer at every turn, totally worth checking this top shelf resort. Staff members mimic the bit of mystic of a somewhat contemporary-lodge and cottage atmosphere. You will find your comfort space inside and out. Beautiful majestic views for an easy rest for you eye!

This place is awesome! The property is beautiful and the setting on the east shore of Tahoe is unbeatable. For a high end resort I thought the prices were reasonable. It certainly didn’t hurt that we lucked out on the weather. Can’t wait to visit again.

This hotel was a major disappointment. Yes the lobby is beautiful but soon after you get over that view, there is nothing but let down. The floor is dirty, they never vacuumed during our stay. The tables had prints and dirt all over it... so the lobby looks nice until you start looking at the micro. Checking in, their system was down do they couldn't properly check us in and said we would have to get them our credit card later for incidentals. That was fine, but when I walked into our room there was a huge, wet brown, circular, stain on one of the beds. Also there was no internet, and we are one of those people that work remote. So that was a huge problem. They came and changed the bed sheets THE FOLLOWING DAY, which meant we couldn't actually sleep on it, because its gross. When I asked them about wifi, they were like " Oh we should have given you an access code, no one gave that to you?" This was annoying because we called and spoke to reception about it and they didn't tell us anything about a code. The bath and toilet were CLOGGED. We told them so many times and it took them 3 tries to fix it. The air system is super weird as it went up to 80 degrees in the middle of the night by itself and we were boiling. This happened every night and wasn't fixed until our last night. The TV is super old, and you can't cast anything. They put us next to a maintenance elevator so all we kept hearing is door slamming open and closed. Multiple people from the hotel kept knocking on our door at 10pm!!! almost every night. I had my service dog with me and she was super stressed out with all the noise and knocking. Amenities: The jacuzzi was down one of the days, you would think they wouldn't charge us a resort fee after the wifi and the jacuzzi, but no... they didn't take that off. Restaurant: The restaurant served us BLOODY BONE MARROW!!!! When we told them, all they did was remove it. Mind you this was after we had a bite, and I am sure this is why our stomachs were hurting the entire trip. The breakfast (which was included with Amex) came with Ham on it, after I told them twice I don't eat pork. so I was left eating over and hour later after everyone finished. It was a total let down. Smores bar had old marshmallows Room service: The pizza came cold and soggy, tasted like camp food. They didn't take that off. The food in general was actually quite terrible. The flavors were off and it felt old. Your stomachs will be very upset. Brian - who was a visiting regional manager tried to fix it with giving us a partial spa credit, but problems kept happening after. After Brian left, I dealt with Alex, who LITERALLY LAUGHED IN MY FACE, AND ACCUSED ME OF LYING- event though there were notes in the system. My Fiancé was furious and I had to actively keep him from talking to Alex. Alex was one of the rudest human beings I have ever met in my life. Nina Kemp in the spa, was treating all the other people in the spa so sweetly, but treated us like we shouldn't be in there, not sure if this had to do with our cultural background, but she made us super uncomfortable so we didn't even stay in the spa after massage. The only person that worked at the hotel that we thought deserved way more that his position was Eric- our lobby waiter. Do yourself a favor- Don't stay here- go to the Ritz in North, or literally any other place. This place is trash! I would give zero stars if I could.

Edgewood resort is a special place in a magical location. Outstanding by any measure, you won’t be disappointed