Pullman Quay Grand Sydney Harbour

Fantastic apartment. Perfect location. We had an amazing harbour view. Lovely staff. Excellent breakfast, Tallulah & Sarah looked after us very well in the restaurant. Food was great. Would definitely recommend

Awesome stay at this hotel in a Deluxe one King bedroom Harbour view apartment, which gave us a great view of Sydney Harbour Bridge, the comings and goings of the ferries at Circular Quay as well as cruise ships docked at the cruise terminal. The hotel is only a few minutes walk from the Sydney Opera House, the Botanic Gardens and The Rocks. We were warmly welcomed by the front desk staff on our arrival. Everything about our room exceeded our expectations - size, amenities, cleanliness and view. Despite being by the ferry terminal the room was also very quiet with the balcony door shut and we were never bothered by any noise. The in-room laundry facilities were a great bonus allowing us to launder clothes before the next leg of our trip. We’ll definitely stay here again the next time we are in Sydney.

A long weekend spent at the Pullman to attend two Operas. Perfect location to walk to the Opera House, explore the harbour and Rocks area, and to jump on a ferry at Circular Quay. My apartment was perfect. Remarkably quiet with a balcony overlooking the gardens. So much space and spotlessly clean. The breakfast was delicious every day and made to order. Also fabulous service by every staff member. Finally, a meal at Flaminia is highly recommended. Perfect weekend, perfect stay ☺️

Wow! We have being coming here for nearly 30 years every year for a number of days for an annual getaway. We love this place. It’s so sad to see it going downhill. If you’re lucky enough to get David on the front desk on arrival he is absolutely brilliant. Always looks after us, exceptional customer service. Cannot fault the harbour view just beautiful. To sit on that balcony and watch the harbour in all its glory fantastic. The apartment is spacious but it’s getting so dated. The blind on the balcony hasn’t worked for the last few years. Seriously do you know how hot it gets on that balcony. Housekeeping so hit and miss. How many times do you have to ring up to get coffee or tea bags replenished. If your cooking yourself not much by way of equipment- our oven didn’t have a tray in it - had to ring and ask!! Seriously not good enough for the price you pay at this establishment. We have been staying on the 4th floor because we like it but I really hope things improve otherwise we may have to find another favourite place in Sydney.

We are here now and are half way through our 8 night stay. On the 2nd day we saw cockroaches in our room and complained. We were told the room would be sprayed immediately. However, 24 hours later and we have more cockroaches in the room. The duty manager has said they will send someone up to sweep them away if we point them out! I asked about the spray and he said they will do that but can’t find any spray at the moment - makes me wonder if they bothered spraying yesterday. We’ve stayed here several times over the last few years and it is definitely going downhill. There are also maintenance issues - broken iron, broken balcony blinds (no sign of the blind being repaired despite our request 2 days ago) but the cockroaches and manager attitude to the problem is the worst. We will never stay here again and will be looking for a clean hotel to move to tomorrow.