Palais de Chine

A clean,spacious,and tidy hotel with excellent breakfast. Very convenient location for you to go around Taipei. The staffs are friendly and helpful

Stayed three nights at Palais de Chine in November. We stayed there for the first time in April and enjoyed our stay so we decided to stay there again. Our room has a better view this time, looking over the train station. We enjoyed the 17th fl Le Salon exec lounge very much. They changed the lounge set up and now only provide drinks, desserts and small appetizers, no longer serving food on order. Instead we can order free food from a selected menu at the Le The restaurant. I am fine with this change, it makes the lounge quieter and more relaxing. The selection of spirits was just as good as the last time. Shout out to Miss Greta Chiang at the Le Salon reception desk. She was friendly and welcoming, and was real patient and helpful answering our questions about attractions in the city. The breakfast buffet was a good selection of local and western dishes. Try the beef shabu shabu at breakfast, it's so darn good.

Really enjoyed our stay. The breakfast spread was very very good and the location between a mall and the main train station could not hv been better. Polly Pan at the executive club was a delight. The only thing I would hv done was to refill the minibar during our 9 day(!) stay

This is our second stay here. Our first experience, just a few days ago, was fantastic. We checked in at about 8pm today and it has ruined our impression. This room that we booked was intentionally upgraded so that my elderly aunt could get the separate shower area, instead of showering in the tub. We were shocked to see the room in such a state. To see the beds not tidied, the bin not cleared, and used cups and glasses on the table when we first entered the room gave us a very bad impression. I think the minimum the hotel could do is to provide a tidied and clean room for a guest who is checking in. I guessed the front desk staff was shocked when we showed them the photos. They immediately gave us another room.

Palais de Chine in Taipei is excellent! Great value for a 5 star hotel! All the employees are professional and provide an exceptional service. Patty L. helped me get information and Ori W. called and made a dinner reservation and a tour booking for a historical landmark. They are so patient and very detail oriented in this research. Best of all, they made it happen! I am so grateful to stay at Palais de Chine to be with expertise in customer service!