Regent Taipei

我們這次的住宿之所以如此美好，都要感謝 Vivian。 Tai Pan Lounge 的 Vivian 非常親切且細心地為我們介紹每一個觀光景點。每當我們回到 Lounge 時，她都會貼心地詢問我們行程是否愉快、推薦的景點是否喜歡。她真誠且細膩的關懷，讓我們的住宿更加特別與難忘。 她也為我們準備了一個生日蛋糕，讓我可以送給母親。我的母親對這個蛋糕感到非常開心，這也成為我們一家人非常難忘的回憶。 在我們離開的時候，Vivian 也特地前來向我們道別，並祝福我們接下來的旅程一切順利。能在 Tai Pan Lounge 遇到如此溫暖又貼心的服務人員，讓我們度過了一段非常舒適且難忘的時光，我由衷地感謝她。 在 Silks House 餐廳，Woo主廚特別為我們設計了餐點，而 Silks House 的總監 Meg 也親自前來問候。由於他們細心的安排與照顧，即使我有過敏問題，也能非常安心地享用餐點。 此外，Silks House 的 Meidy 先生也展現了非常貼心與溫暖的服務。當他注意到我似乎因為料理的辣度而有些吃得辛苦時，他一直細心地關心並留意我的狀況。他也分享自己來自印尼，並用印尼語以及日語與我們交流，讓我們感到非常溫暖與親切。這家餐廳不僅料理美味，服務更是十分出色。 我由衷感謝他們所提供的卓越款待。 如果來到台北，我非常推薦這家酒店。我認為這是真正世界頂級的五星級酒店之一。 Our stay was truly wonderful thanks to Vivian. Vivian from the Tai Pan Lounge kindly and carefully explained each sightseeing spot to us in great detail. Whenever we returned to the lounge, she thoughtfully asked how our visits had been and whether we had enjoyed the places she recommended. Her genuine care and attention made our stay even more special. She also prepared a birthday cake for us, which I was able to present to my mother. My mother was absolutely delighted with the cake, and it became a very memorable moment for our family. When we were leaving, Vivian kindly came to say goodbye and wished us a wonderful rest of our journey. Having such a warm and thoughtful staff member in the Tai Pan Lounge made our stay incredibly comfortable and memorable. I am truly grateful to her. At the Silks House restaurant, Chef Wo thoughtfully created dishes especially for us, and the Director of Silks House, Meg, also came to greet us. Thanks to their careful attention, I was able to enjoy the meal with complete peace of mind despite my allergies. In addition, Meidy from Silks House showed great kindness and care. When he noticed that I seemed to be struggling a little with the spiciness of the food, he attentively checked on me and made sure I was comfortable. He also shared that he is from Indonesia and spoke with us in Indonesian as well as Japanese, which made us feel very warm and welcomed. Not only was the food delicious, but the service at this restaurant was truly outstanding. I would like to sincerely thank them for their wonderful hospitality. This is truly a wonderful hotel that I would highly recommend to anyone visiting Taipei. I would say it is one of the best five-star hotels in the world.

I’m a repeat guest and it’s incredible how far this property has fallen. This used to be one of the most elegant spots in Taipei. Upon check in, I immediately noticed blood stain on a towel and nasty mold all around the sink area. Is this a 5 star hotel? You be the judge. There was no real service recovery when I raised the issue, aside from an empty apology. The housekeeper had this blank look on her face when I showed her like it’s supposed to be normal. I’ve never seen this level of carelessness in room quality before at any hotel I’ve stayed at. That’s all I gotta say. Consumers can vote with their wallet

We stayed here for 3 nights. I was initially a bit skeptical since it is an older hotel, but I had a really wonderful stay and would not hesitate to stay here again. Some thoughts: - The health club! Our flight arrived very early, and our room wasn’t ready yet. The reception suggested that we use the health club to freshen up, and it was a delightful surprise. It was the nicest health club arrangement I’ve ever seen: three different whirlpools (one hot, one cool, one ice cold) and three saunas (one steam, one cold—which I’ve never seen before, and one dry sauna)! After a long t flight from the US it was a much appreciated space to rest and recalibrate. - The breakfast was incredible. The food was incredibly high quality, and there are so many different options. I will say that there seems to be little change in breakfast between the dates, so if you stay here for a more than 4-5 days it might get repetitive. But since the breakfast has so many choices, you could just space out and try different stations each day. - As a Diamond Elite IHG member, we were upgraded to a larger room. The room was very spacious. It was on the older side, but we didn’t find this to be an issue. The shower pressure was excellent. The bed was noticeably firm, but honestly we had really great sleep on it. This is not a negative at all, but just to know. The hotel does get quite busy; we saw a lot of tour buses, and breakfast can get quite hectic. But the service seemed very streamlined and smooth.

I was a bit reluctant to book the Regent after reading reviews saying it’s dated… but it is a very nice hotel, and if anything, it has aged in a very graceful way. I booked through Amex FHR and was upgraded to a spacious suite with a nice view. Breakfast was the highlight of my stay - amazing variety and quality. The $150 FHR benefit can unfortunately be used only towards spa charges - and the spa was fully booked during my stay, so it’s gone to waste. This is my main gripe as other FHR properties in Taipei allow using the Amex credit towards any charges, incl. dining

All staff - front desk, gym, restaurant - were warm, friendly and welcoming. The room was very nicely furnished and the bed was firm and comfortable. The desk chair was ergonomic but I wish the power sockets were not recessed - it made using an international power adapter impossible. Wifi speeds were good for streaming. Shower pressure was good. Room service food was delicious as was the buffet breakfast served in an airy dining room. The well equipped gym had a smith machine and dumbbells going up to 25kg. Pity it closes at 1030pm. Wished it was 24 hours. Small touches such as coiling up USB power cables by housekeeping showed attention to detail.