JW Marriott Tampa Water Street

A luxury hotel within walking distance of everything. Staff in the concierge lounge was excellent. Workout was great. Top floor bar pricey but the view is exceptional and so is the service. What needs improvement is the beds and pillows, not really Marriott Standard. Overall, this is an except place for business and pricey for the sleep quality. the pool area is fantastic and so is the spa.

Stayed one night before a cruise. Hotel is beautiful. We had breakfast at JW Marriott. Food was really good. Staff was friendly. Our room was beautiful with a nice view. Cruise terminal was just down the street.

Great location walkable to many restaurants and downtown activities. Easy access to the Convention Center and the River Walk. Nice staff and convenient large drive through access for parking or ride share. If you happen to be a speaker at a conference beware the ballrooms have very poor sound quality. The audience can hear fine but the echoes make out very hard for speakers to hear.

Chose the JW Marriott in Tampa to ensure it would be a pleasant stay and a great Night of rest. Not the case, in fact, loud people all throughout the evening doors slamming till almost 6 AM. Called the front desk in the wee hours of the morning for help and no one answered. Very uncomfortable in many ways. They contacted me the next day And asked me how my stay was and I shared it with them. Mallie Holman guest service manager should be reevaluated in her position. I would recommend more training. This is exactly how you drive a business into the ground.

This facility was a little disappointing. They operate a no cash facility, so you cannot get change from the front desk to tip staff. They provide no access to ice, one must call for it and wait until they get around to it. We were provided no access to the rooftop bar because the “locals all converge there” so it was at “capacity.” As a Bonvoy gold member I was not provided an upgrade and my late checkout request was summarily denied. This property provided me with no reason to return. The only bright spot was the valet seemed to be very efficient. Other than that, the Embassy Suites next door is better.