Seminole Hard Rock Hotel & Casino Tampa

An amazing stay in the West tower. Every person we interacted with was friendly and helpful. The room wasn’t quite ready when I arrived, so I left my luggage with the bell desk and roamed the shops and gaming floor for a bit before getting my room assigned. The two queen bed room on the 6th floor of the West Tower was spotless and well appointed. It has a desk large enough for two to sit at comfortably, a small refrigerator and large TV. The beds were very comfortable, one of use found the pillows a bit tall and firm. The bathroom is a bit different for guests that are not Significant Others. What I mean by this is the sinks are separated from the toilet shower by an opaque sliding door allowing a bit of a silhouette shadow through the wall, easily darkened by turning the light off on one side or the other as needed. The shower had a rainfall style head, as well as a handheld shower head. The shower was oversized had hot water, great water pressure, and liquid soap, shampoo and conditioner. Checkout was smooth and hands off. Will definitely be back!

My sister and I were here on Saturday around 6:30 pm we were playing when 2 gurls came up to us and started harassing us while we were playing. They were clearly drunk. We called security for help and how about they escorted us off the property! We were minding our own business and got kicked out. What respectable business kicks out paying customers. Even the lady playing next to us told them we were being harassed,didn't matter away we went with our money in our pockets. Stay away from this place they don't care for your business.

Does not honor their promotions! Poor poor customer service and the front desk staff has no idea what happens at players club and vis versa! Dont even get me started with their "customer care" line. Complete and total rude, ignorant people that simply DO NOT CARE! If you win something or go there with ANY promo offers be sure to bring copies of any and all promotions! No one will have any idea what they mean and will try to get out of honoring them! Their computer systems are a JOKE. management are a-holes. Oh, and worst rtp EVER. beware and stay AWAY!!

12 slot trips in to the new year. We are both down over 10k already without one win on any slot. No bonus rounds, dead bonus rounds, very tiny line hits. The fact this won luckiest casino in the U.S. is actually disgusting and gaslighting. 0 bounce back accumulated for 2026 because 1k goes so fast, and so hard. We give up Hard Rock. Your slots are way too tight!

Rooms are ok but DEFINITELY not worth $700.00! Casino is smoky even in non smoking areas. Chicken salad sandwiches at the at the coffee shop was fair. NO COMPLEMENTARY breakfast as stated on some on line booking pages.