Seminole Hard Rock Hotel & Casino Tampa

This month is my birthday August 31 I went here at least eight times my wife I, and we lost every single time. It's not like we play the same thing I play poker and she plays slots so how is it that we both lose all the time. I think the hard rock of tampa is the worst casino in the state of Florida. I've noticed only certain people win large amounts of money and it is definitely not your average players. If you go here at night the people there look like they are The Walking Dead. The Last Hand of the night I had Ace King of Clubs all in, and the player directly across from me had Ace eight off suit would you believe the Flop was eight eight nine. And that was the end night for me. I stood up from the table and said something is clearly wrong with these cards at this table and how these cards are running and would you believe two other players at the table said the same exact thing I am saying. Finally people are catching on to this rigged up BS.

The hardrock, in any location is the biggest scam going. Thier point system, is run on a algorithm, where each year it cost more and more money, to maintain any card level. And the longer you play the less you win. Absolutely worst gaming in the industry.

They recently removed the ability to view or leave a review on their website because there were so many very bad ones. Its filthy, it smells, it takes an hour to have your drink delivered and it's usually wrong, the stores have the highest prices anywhere, and the payouts on slots are the worst in the country. I was leaving my results after individual visits. After 100 trips there I had 2 wins totalling $500 with 98 losses totalling over $37,000. I went today 7/11/2025 and lost another $450. One machine has me go through 800 spins with only 1 bonus with a total on my free spins- of $28. Table games are too high high priced too even play. It doesn't get any worse than this casino.

Absolutely disapointing feeling as if I was profiled and singled out due to an upper management employee that clearlyisclearly taking advantage of their authority for personal gain profiling and singling out customers leaving them with no answers or reasoning feeling absolutely violated seriously need to do an in-house preview of their own employees personal vendetta against others when you're at work it's just wrong

My rating is solely based on one employee from my last visit and not the casino itself. It's a wonderful place that I've been coming to for the last 20 uears. Not just to gamble, but to eat, enjoy the beautiful hotel rooms, the service, the shops, everything! It's such a fun place to spend a weekend at. On Friday, I was playing Blackjack and decided to treat myself to at at-table massge (which is a fantastic service, also only $2 a minute!). Unfortunately, Taunya was surprisingly unprofessional, targeted me, and was on some weird kind of power trip. As I was getting my massage, I missed out on a hand as I was distracted and the dealer was extremely efficient, it's definitely not his job to wait on me to be ready to bet. When I missed the hand, I said a curse word, not directed at ANYONE, just more of a dang, I missed out on that hand. Taunya set in on me and began with her verbal berating saying I was not to curse at her dealers. I replied that I didn't, explained why I had said the explicitive and did not escalate the situation. I left the table to finish my massage as not to disrupt the game flow and to remove myself from an unpleasant situation. I returned after I was finished with my massage and the dealer had changed (one I have a good rapport with as well). I greeted Taunya with a wave as to further keep things cordial. She started on a tangent saying she had called her manager and I was not allowed to gamble in the section she was monitoring. She was smirking, combative, and wildly unprofessional. I then asked her name and took pictures of her because this has never happened to me before and guests should not be treated in this manner. I went to the cafe. Even the employees there knew she is an issue when I showed them her picture. The girl giving me a massage was as bewildered as I was when we left the table and other casino guests with whom I was seated with later at other tables were asking what they missed and why she acted as she did. I have NEVER had a problem here. I hope with all the surveillance the casino has, you have audio as well to see what happened. She made it a point to choose not to deescalate the situation. I don't understand why she is allowed to interact with guests at all while she smirked at me and made odd coy faces and remarks. Check the footage! Awful experience from this woman, I hope no other guest is treated by her as I was.