Cerulean Tower Tokyu Hotel

Nothing to complain about here. Check-in was painless, amazing views from the room, everything exactly as I’d hoped from seeing it online. Great location too. On the downside the room service food was a bit lacklustre, but then again why are you ordering room service in Tokyo when a few steps outside is a 24 hour world of deliciousness?

The hotel is in an excellent location for Shibuya Station, and served as a base for getting around the city and taking day trips to other parts of Japan. Having stayed in 2 different room types(club deluxe and superior double), I would recommend spending the extra and going for a club deluxe room on the higher floors. The club deluxe was bigger, cleaner and the facilities in the room all of a higher quality. That being said, the rooms are a bit dated. The breakfast was very good. This is a good hotel for location purposes.

Perfect stay in Tokyo. Rooms were a good size (for Tokyo), staff were exceptionally helpful and the facilities were of a high standard. The location is great, and slightly out of the way of the hustle and bustle of Shibuya. Use the overhead crossing to cut your walking distances significantly.

Outstanding hotel close to Shibuya train station and Shibuya Scramble Crossing. The view from the 33rd floor was fabulous. Our room was equipped with everything you need including L'Occitane products and even pyjamas. The staff were friendly and helpful and we had a wonderful five-night stay. Highly recommend if you're looking for an upmarket stay.

My family and I spend 5 nights at the Cerulean Hotel in Shibuya on our visit to Tokyo. The hotel is well situated in Shibuya but is a little removed from the hectic hustle and bustle that Shibuya is known for. The rooms are well appointed and look to have been recently refreshed. Our room had a fridge stocked with soft drinks and beers which were included in the room rate (the mini-bar was extra). We also had access to a lounge on the lobby floor which included light snacks (including ice cream) , coffee and other beverages. Staff at the hotel was accommodating, though we found the restaurant recommendations from the concierge to be quite poor. In contrast, the bell and the front desk staff were exceptional and eager to please. In summary, the Cerulean hotel is a nice modern hotel which is well situated for those who want to be in the Shibuya district but about 500 m removed from the action. It was good value for money and if I come back to Tokyo, I wouldn’t hesitate to stay there again.