The Ritz-Carlton, Tokyo

I absolutely loved my stay. The views are breathtaking, the staff is top notch and the location is excellent. I stayed on the Club Lounge floor, and it was amazing. Four different food and beverage services throughout the day and live music twice a day. Just a wonderful visit in every way.

Exceptional service, facilities, views, and location. We stayed here as a family of 3 on our recent trip to Tokyo and had an amazing experience. Our 2 bed room was spacious, upscale, elegant, and comfortable. Many of the staff members went the extra mile to deliver exceptional service and make us feel special--this really made a difference in our stay and set this hotel apart. The views, lobby, and spa/pool areas are beautiful. I recommend the morning breakfast and Teppanyaki restaurants and experiences, which are both really unique and exceptional. The concierges are excellent, although you may need to wait a bit to talk to them, as they only have one and international guests are sometimes waiting their turn in the lobby.

Today, I had a meal at the Tower Restaurant in the Ritz-Carlton Tokyo, and the experience was exceptional—truly a five-star dining experience. The male waiter, Joe (I think that was his name), provided outstanding service. Knowing that we enjoyed the view, he specifically moved us closer to the window, allowing us to better celebrate my birthday

I was double billed. Paid ahead of time and billed after checkout. Over a week and credit card not reimbursed to date… scam, stay away

From the first step inside the lobby to the last step onto the sidewalk, it was glorious. The rooms are decked out and have many amenities available in the bathroom. The beds are comfortable. We were on the Club floor and it was BEYOND! The best club we’ve ever been in for service, food, beverages, etc. I can’t say enough nice things about the staff, accommodations, beauty, accessibility, etc. There is also a wonderful mall attached to the hotel. Staying in Tokyo doesn’t get any easier than the Ritz-Carlton.